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Corporate social responsibility (environment, product, diversity, employee, and community) and the hotel employees' job performance: Exploring the role of the employment types

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  • Jongsik Yu
  • Linda Heejung Lho
  • Heesup Han

Abstract

This study attempted to verify the influence of hotel corporations' social responsibility activities on perceived job performance. To achieve the purpose of this study, five new sub‐factors (environment, product, diversity, employee, and community) were suggested for the social responsibility activities of hotel corporations. A quantitative analysis was performed to obtain research objectives using SPSS 22 and AMOS 22. Our results evidenced that corporations' social responsibility activities enhanced perceived job performances of the hotel employees. Additionally, employment type of the employees in the relationship between CSR and the job performance showed significant moderating influence. This study provides a very meaningful and important insight that the social responsibility activities of hotel corporations have a significant influence on the improved performance of the hotel employees.

Suggested Citation

  • Jongsik Yu & Linda Heejung Lho & Heesup Han, 2022. "Corporate social responsibility (environment, product, diversity, employee, and community) and the hotel employees' job performance: Exploring the role of the employment types," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 29(5), pages 1825-1838, September.
    • Handle: RePEc:wly:corsem:v:29:y:2022:i:5:p:1825-1838
    DOI: 10.1002/csr.2330
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    Cited by:

    1. Tsai, Pei-Hsuan & Kao, Ya-Ling & Kuo, Szu-Yu, 2023. "Exploring the critical factors influencing the outlying island talent recruitment and selection evaluation model: Empirical evidence from Penghu, Taiwan," Evaluation and Program Planning, Elsevier, vol. 99(C).
    2. Xin Chen & Eric Hansen & Jianfeng Cai, 2023. "Synthesizing and comparing the different effects between internal and external corporate social responsibility perceptions and organizational citizenship behavior: A need theory perspective," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 30(4), pages 1601-1614, July.
    3. Morin Geneviève & Talbot David, 2024. "Advancing Corporate Social Responsibility: Development of a Measurement Scale Unveiling Organizational Citizenship Behaviors in Culturally Diverse Environments," Journal of Intercultural Management, Sciendo, vol. 16(1), pages 99-135, March.

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