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Managing quality in California food processing firms

Author

Listed:
  • Gregory A. Baker

    (Institute of Agribusiness, Santa Clara University, Santa Clara, California)

  • S. Andrew Starbird

    (Institute of Agribusiness, Santa Clara University, Santa Clara, California)

Abstract

The study evaluates the factors critical to effective quality management in California food processors. The survey results indicate that food processors perform relatively well in terms of the support given by senior management and the role of the quality department. However, the firms perform relatively poorly in the areas of training and employee awareness. Firms in which the responsibility for quality management is shared throughout the plant tend to perform better with respect to 8 of the 10 critical quality factors.

Suggested Citation

  • Gregory A. Baker & S. Andrew Starbird, 1992. "Managing quality in California food processing firms," Agribusiness, John Wiley & Sons, Ltd., vol. 8(2), pages 155-164.
    • Handle: RePEc:wly:agribz:v:8:y:1992:i:2:p:155-164
    DOI: 10.1002/1520-6297(199203)8:2<155::AID-AGR2720080207>3.0.CO;2-G
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    Cited by:

    1. Gregory A. Baker & S. Andrew Starbird & Kenneth F. Harling, 1994. "Critical success factors for managing quality in food processing firms," Agribusiness, John Wiley & Sons, Ltd., vol. 10(6), pages 471-480.

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