IDEAS home Printed from https://ideas.repec.org/a/vrs/poicbe/v17y2023i1p2053-2069n31.html
   My bibliography  Save this article

The Effect of Digital Talent and Digital Capability on Bank Performance: Perspective of Regional Development Bank Employees

Author

Listed:
  • Thuda Audy

    (Bina Nusantara University, Jakarta, Indonesia)

  • Kartono Rano

    (Bina Nusantara University, Jakarta, Indonesia)

  • Hamsal Mohammad

    (Bina Nusantara University, Jakarta, Indonesia)

  • Furinto Asnan

    (Bina Nusantara University, Jakarta, Indonesia)

Abstract

The digital talent gap has expanded globally, and the industry sector most pronounced is the banking industry, the most critical sector in the Indonesian economic system. Previous studies have shown that institutions must understand and own digital capabilities to achieve better performance. The aim of this research is to examine the effect of digital talent and digital capability through the lens of dynamic capability on bank performance. This research uses a quantitative method, with 344 North Sulawesi & Gorontalo Regional Development Bank employees as respondents spread across various jobs and locations. The data is processed with SmartPLS 4.0.8.4 software. The results show a positive and significant influence of digital talent and digital capability on bank performance. Meanwhile, digital capability has a more substantial role than digital talent in improving bank performance. This research provides new theoretical contributions to studying digital talent and digital capability. This research can also contribute to Indonesia Regional Development Bank's efforts in accelerating its digital transformation and increasing digital talent and digital capability’s competitiveness in improving bank performance. This study introduces the research of digital talent and digital capability in banking to improve regional development banks' competitiveness in facing the competition of the Indonesian banking industry.

Suggested Citation

  • Thuda Audy & Kartono Rano & Hamsal Mohammad & Furinto Asnan, 2023. "The Effect of Digital Talent and Digital Capability on Bank Performance: Perspective of Regional Development Bank Employees," Proceedings of the International Conference on Business Excellence, Sciendo, vol. 17(1), pages 2053-2069, July.
    • Handle: RePEc:vrs:poicbe:v:17:y:2023:i:1:p:2053-2069:n:31
    DOI: 10.2478/picbe-2023-0180
    as

    Download full text from publisher

    File URL: https://doi.org/10.2478/picbe-2023-0180
    Download Restriction: no
    File URL: https://libkey.io/10.2478/picbe-2023-0180?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Chirumalla, Koteshwar, 2021. "Building digitally-enabled process innovation in the process industries: A dynamic capabilities approach," Technovation, Elsevier, vol. 105(C).
    2. Akter, Shahriar & Motamarri, Saradhi & Hani, Umme & Shams, Riad & Fernando, Mario & Mohiuddin Babu, Mujahid & Ning Shen, Kathy, 2020. "Building dynamic service analytics capabilities for the digital marketplace," Journal of Business Research, Elsevier, vol. 118(C), pages 177-188.
    3. Boubakri, Narjess & Cosset, Jean-Claude & Fischer, Klaus & Guedhami, Omrane, 2005. "Privatization and bank performance in developing countries," Journal of Banking & Finance, Elsevier, vol. 29(8-9), pages 2015-2041, August.
    4. Lin, Xiaochi & Zhang, Yi, 2009. "Bank ownership reform and bank performance in China," Journal of Banking & Finance, Elsevier, vol. 33(1), pages 20-29, January.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Burki, Abid A. & Ahmad, Shabbir, 2010. "Bank governance changes in Pakistan: Is there a performance effect?," Journal of Economics and Business, Elsevier, vol. 62(2), pages 129-146, March.
    2. Zhu, Wenyu & Yang, Jiawen, 2016. "State ownership, cross-border acquisition, and risk-taking: Evidence from China’s banking industry," Journal of Banking & Finance, Elsevier, vol. 71(C), pages 133-153.
    3. Shaban, Mohamed & James, Gregory A., 2018. "The effects of ownership change on bank performance and risk exposure: Evidence from indonesia," Journal of Banking & Finance, Elsevier, vol. 88(C), pages 483-497.
    4. Liangliang He & Lei Chen & Frank Hong Liu, 2017. "Banking reforms, performance and risk in China," Applied Economics, Taylor & Francis Journals, vol. 49(40), pages 3995-4012, August.
    5. Elisabeth Paulet & Francesc Relano, 2018. "Chinese banking reforms in perspective: towards global alignment or national specificity?," Asia Pacific Business Review, Taylor & Francis Journals, vol. 24(3), pages 294-311, May.
    6. Shelagh Heffernan & Xiaoqing Fu, 2010. "Determinants of financial performance in Chinese banking," Applied Financial Economics, Taylor & Francis Journals, vol. 20(20), pages 1585-1600.
    7. Yuan, Weidi & Ouyang, Difei & Zhang, Zhicheng, 2022. "Did China’s bank ownership reform improve credit allocation?," European Economic Review, Elsevier, vol. 141(C).
    8. Sun, Jianjun & Harimaya, Kozo & Yamori, Nobuyoshi, 2013. "Regional economic development, strategic investors, and efficiency of Chinese city commercial banks," Journal of Banking & Finance, Elsevier, vol. 37(5), pages 1602-1611.
    9. Lu, Yao & Zhan, Shuwei & Zhan, Minghua, 2024. "Has FinTech changed the sensitivity of corporate investment to interest rates?—Evidence from China," Research in International Business and Finance, Elsevier, vol. 68(C).
    10. Berger, Allen N. & Hasan, Iftekhar & Zhou, Mingming, 2010. "The effects of focus versus diversification on bank performance: Evidence from Chinese banks," Journal of Banking & Finance, Elsevier, vol. 34(7), pages 1417-1435, July.
    11. Ladi Daodu & Prof. Dr. Amiya Bhaumik, 2024. "Impacts of Innovation and Business Analytics on the Performance of the Service Sector in Nigeria," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(6), pages 77-91, June.
    12. Marco FRIGERIO & Daniela VANDONE, 2018. "Virtuous or Vicious? Development Banks in Europe," Departmental Working Papers 2018-07, Department of Economics, Management and Quantitative Methods at Università degli Studi di Milano.
    13. Akassi Sandrine Kablan, 2009. "Mesure de la performance des banques dans une zone d'ancrage monétaire: cas de la France et des pays de l'UMOA," Working Papers hal-04140889, HAL.
    14. Zhang, Huili & Chan, Kam C., 2018. "Bank shareholding and corporate cash management: Evidence from China," The North American Journal of Economics and Finance, Elsevier, vol. 44(C), pages 235-253.
    15. Omran, Mohammed, 2007. "Privatization, State Ownership, and Bank Performance in Egypt," World Development, Elsevier, vol. 35(4), pages 714-733, April.
    16. Fadzlan Sufian & Fakarudin Kamarudin, 2014. "The impact of ownership structure on bank productivity and efficiency: Evidence from semi-parametric Malmquist Productivity Index," Cogent Economics & Finance, Taylor & Francis Journals, vol. 2(1), pages 1-27, December.
    17. Galeone, Graziana & Ranaldo, Simona & Fusco, Antonio, 2024. "ESG and FinTech: Are they connected?," Research in International Business and Finance, Elsevier, vol. 69(C).
    18. repec:bla:glopol:v:8:y:2017:i:s4:p:42-53 is not listed on IDEAS
    19. Neeraj Gupta & Jitendra Mahakud, 2020. "CEO characteristics and bank performance: evidence from India," Managerial Auditing Journal, Emerald Group Publishing Limited, vol. 35(8), pages 1057-1093, August.
    20. Alihodžić Almir, 2020. "The Factors Affecting Bank Profitability: the Case of Bosnia and Herzegovina," Financial Sciences. Nauki o Finansach, Sciendo, vol. 25(2-3), pages 1-23, September.
    21. Worthington, Andrew C. & Zelenyuk, Valentin, 2018. "Data envelopment analysis, truncated regression and double-bootstrap for panel data with application to Chinese bankingAuthor-Name: Du, Kai," European Journal of Operational Research, Elsevier, vol. 265(2), pages 748-764.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:vrs:poicbe:v:17:y:2023:i:1:p:2053-2069:n:31. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Peter Golla (email available below). General contact details of provider: https://www.sciendo.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.