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Procedural justice, job satisfaction and organisational citizenship behaviour within small and medium scale enterprises in Nigeria

Author

Listed:
  • Adebakin Moruf Akanni

    (Department of Business Administration and Management, School of Management and Business Studies, Yaba College of Technology, Lagos, Nigeria)

  • Okon Samuel Essien

    (Department of Business Administration, Faculty of Management Sciences, University of Lagos, Nigeria)

Abstract

Aim/purpose – This study aims at investigating the incidence of procedural justice, job satisfaction, and organisational citizenship behaviour (OCB) of employees within small and medium scale enterprises (SMEs) in Nigeria. The main thrust of the study is to provide justification for the possible link between these behavioural factors with a view to establishing their roles in fostering SMEs. Design/methodology/approach – A cross-sectional survey design was employed to elicit information from 1420 employees randomly selected from 71 surveyed companies. The responses from the questionnaire were analysed employing correlation and hierarchical regression analysis. Findings – The result showed a significant relationship between procedural justice, job satisfaction, and OCB after controlling for age and gender. The study, therefore, concludes that procedural justice, job satisfaction and citizenship behaviour of SMEs employees are imperative for the success and ultimate survival of SMEs. Research implications/limitations – Understanding the impediments to the growth of SMEs in developing nations require an indebt understanding of some behavioural factors. The study was limited to SMEs in Lagos, Nigeria. Original/value/contribution – The study recommends the need for managers of SMEs to monitor these three behavioural outcomes in other to ensure the sustainability of their businesses. This would in the long run, improve an employment, and reduce poverty. It also provides statistical norms for researchers.

Suggested Citation

  • Adebakin Moruf Akanni & Okon Samuel Essien, 2019. "Procedural justice, job satisfaction and organisational citizenship behaviour within small and medium scale enterprises in Nigeria," Journal of Economics and Management, Sciendo, vol. 38(4), pages 5-25, December.
    • Handle: RePEc:vrs:jecman:v:38:y:2019:i:4:p:5-25:n:6
    DOI: 10.22367/jem.2019.38.01
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    References listed on IDEAS

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    1. van der Ven Colette M.A., 2018. "Inclusive Industrialization: The Interplay Between Investment Incentives and SME Promotion Policies in Sub-Saharan Africa," The Law and Development Review, De Gruyter, vol. 11(2), pages 557-587, December.
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      Keywords

      procedural justice; job satisfaction; organisational citizenship behaviour (OCB); small and medium scale enterprises;
      All these keywords.

      JEL classification:

      • I31 - Health, Education, and Welfare - - Welfare, Well-Being, and Poverty - - - General Welfare, Well-Being
      • J28 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Safety; Job Satisfaction; Related Public Policy
      • J81 - Labor and Demographic Economics - - Labor Standards - - - Working Conditions
      • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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