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Hierarchical Risk Communication Management Framework for Construction Projects

Author

Listed:
  • Mansour Mohammad A.

    (Applied Science Private University, Jordan Middle East University, Jordan)

  • Beithou Nabil

    (Tafila Technical University, Jordan)

  • Alsqour Moh’d

    (Irbid National University, Jordan)

  • Tarawneh Sultan A.

    (Applied Science Private University, Jordan Middle East University, Jordan Mutah University, Jordan)

  • Rababa’a Khalid Al

    (Tafila Technical University, Jordan)

  • AlSaqoor Sameh

    (Applied Science Private University, Jordan Middle East University, Jordan Tafila Technical University, Jordan)

  • Chodakowska Ewa

    (Bialystok University of Technology, Poland)

Abstract

Risk, as an effect of uncertainty, is associated with every human activity. Like any other industry, construction companies are eager to reduce the uncertainty of reluctant events. A well-planned risk communication system could contribute to the success of a construction project. A proper announcement protocol could be a mitigating lever for identified or unidentified risks during planning and monitoring processes. This research aims to present a risk communication management system (RCMS) for construction companies involved in large projects. The proposed model includes a step-by-step communication procedure considering the authority level within the organisational hierarchical structure. The model aims to remove the ambiguity of risk communications during the construction process under uncertain conditions. It leaves no or little room for the emergence of unplanned risks. The proposed communication structure has been implemented in GRC cladding construction projects, and the risk communication time and response have been significantly improved.

Suggested Citation

  • Mansour Mohammad A. & Beithou Nabil & Alsqour Moh’d & Tarawneh Sultan A. & Rababa’a Khalid Al & AlSaqoor Sameh & Chodakowska Ewa, 2023. "Hierarchical Risk Communication Management Framework for Construction Projects," Engineering Management in Production and Services, Sciendo, vol. 15(4), pages 104-115, December.
    • Handle: RePEc:vrs:ecoman:v:15:y:2023:i:4:p:104-115:n:5
    DOI: 10.2478/emj-2023-0031
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    References listed on IDEAS

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    1. B Ritchie & C Brindley, 2007. "An emergent framework for supply chain risk management and performance measurement," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 58(11), pages 1398-1411, November.
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