IDEAS home Printed from https://ideas.repec.org/a/vrs/ecobur/v10y2024i1p81-100n2.html
   My bibliography  Save this article

Determinants of consumer adoption of biometric technologies in mobile financial applications

Author

Listed:
  • Piotrowska Anna Iwona

    (Department of Digital Economy and Finance, Faculty of Economic Sciences and Management, Nicolaus Copernicus University, Gagarina 11, 87-100 Toruń, Poland)

Abstract

This study aims to identify what determines the use of biometric technologies in the financial applications of banks and FinTechs. The analysis uses data from a survey of 1,000 adult Polish residents. The estimated logit model indicates that the probability of using biometric solutions decreases with age and increases with the level of education and technological sophistication related to personal innovativeness, experience with biometric technology and the use of digital technology in both financial and non-financial areas. The work identifies the COVID-19 pandemic as a factor accelerating the adoption of biometric solutions and fostering awareness of the threat of digital technologies invading respondents’ privacy. The study demonstrates the positive impact of trust that phone manufacturers use to ensure the security of stored funds and data processing on the acceptance of biometric solutions in financial services. This relationship underpins the recommendation to financial institutions in the field of promoting biometric technologies.

Suggested Citation

  • Piotrowska Anna Iwona, 2024. "Determinants of consumer adoption of biometric technologies in mobile financial applications," Economics and Business Review, Sciendo, vol. 10(1), pages 81-100, April.
    • Handle: RePEc:vrs:ecobur:v:10:y:2024:i:1:p:81-100:n:2
    DOI: 10.18559/ebr.2024.1.1019
    as

    Download full text from publisher

    File URL: https://doi.org/10.18559/ebr.2024.1.1019
    Download Restriction: no
    File URL: https://libkey.io/10.18559/ebr.2024.1.1019?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Michael Breward & Khaled Hassanein & Milena Head, 2017. "Understanding Consumers’ Attitudes Toward Controversial Information Technologies: A Contextualization Approach," Information Systems Research, INFORMS, vol. 28(4), pages 760-774, December.
    2. Sookeun Byun & Sang-Eun Byun, 2013. "Exploring perceptions toward biometric technology in service encounters: a comparison of current users and potential adopters," Behaviour and Information Technology, Taylor & Francis Journals, vol. 32(3), pages 217-230.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. A. J. Burns & Tom L. Roberts & Clay Posey & Paul Benjamin Lowry & Bryan Fuller, 2023. "Going Beyond Deterrence: A Middle-Range Theory of Motives and Controls for Insider Computer Abuse," Information Systems Research, INFORMS, vol. 34(1), pages 342-362, March.
    2. Meyer, Patrick & Roth, Angela & Gutknecht, Klaus, 2023. "Service robots in organisational frontlines—A retail managers’ perspective," Journal of Retailing and Consumer Services, Elsevier, vol. 70(C).
    3. Cao, Guangming & Duan, Yanqing & Edwards, John S. & Dwivedi, Yogesh K., 2021. "Understanding managers’ attitudes and behavioral intentions towards using artificial intelligence for organizational decision-making," Technovation, Elsevier, vol. 106(C).
    4. Ruzita Abdul-Rahim & Siti Aisah Bohari & Aini Aman & Zainudin Awang, 2022. "Benefit–Risk Perceptions of FinTech Adoption for Sustainability from Bank Consumers’ Perspective: The Moderating Role of Fear of COVID-19," Sustainability, MDPI, vol. 14(14), pages 1-24, July.

    More about this item

    Keywords

    biometric technologies; mobile payments; mobile banking; personal finance apps; technology acceptance; FinTech; COVID-19 pandemic;
    All these keywords.

    JEL classification:

    • D14 - Microeconomics - - Household Behavior - - - Household Saving; Personal Finance
    • G21 - Financial Economics - - Financial Institutions and Services - - - Banks; Other Depository Institutions; Micro Finance Institutions; Mortgages
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:vrs:ecobur:v:10:y:2024:i:1:p:81-100:n:2. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Peter Golla (email available below). General contact details of provider: https://www.sciendo.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.