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Emotional Intelligence’s Impact on Managers’ Work Performance in Business Organizations (Methodological Research)

Author

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  • Stefka Dimitrova Masaldzhiyska

    (Department of Industrial Business, University of National and World Economy, Sofia, Bulgaria)

Abstract

The aim of the article is to present a developed conceptual model that allows to develop in a logical sequence the methodological aspects of the study of emotional intelligence’s impact on managers’ work performance in business organizations.This model describes methodological phases, stages, and steps, which could have practical application in conducting empirical investigations. This methodology includes three phases: identifying manager’s emotional intelligence level through questionnaire; work performance assessment through a rating scale; evaluation of emotional intelligence’s impact on managers’ work performance and the significance of this impact trough ?2- method and the Kramer coefficient (V2).

Suggested Citation

  • Stefka Dimitrova Masaldzhiyska, 2018. "Emotional Intelligence’s Impact on Managers’ Work Performance in Business Organizations (Methodological Research)," Business & Management Compass, University of Economics Varna, issue 2, pages 145-160.
    • Handle: RePEc:vrn:journl:y:2018:i:2:p:145-160
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    More about this item

    Keywords

    conceptual model; emotional intelligence; managers work performance;
    All these keywords.

    JEL classification:

    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management

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