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Best Practices as Opportunities for Leadership Soft Skills Improvement in Human Resource Management in Bulgarian Tourism Organizations: The Four Season Hotels Example

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  • Mariya Veleva

    (University of Economics - Varna, Varna, Bulgaria)

Abstract

Contemporary leadership requires flexibility and adaptability because of the constant changes in the business environment. The purpose of this study is to discuss best practice example in leadership soft skills for managing human resources in Four Season Hotels, and the opportunities for their implementation in Bulgarian tourism organizations. First, the new leadership approaches and a new understanding of the leadership were outlined. Second, pointed out was the essence of the soft skills concept and its close relation to organizational leadership. The characteristics of human resource management in tourism organizations were described. Four Seasons Hotels good practice example was discussed, reffering the leadership soft skills application in successful tourism companies. Best practice implementation in Bulgarian tourism companies was suggested.

Suggested Citation

  • Mariya Veleva, 2020. "Best Practices as Opportunities for Leadership Soft Skills Improvement in Human Resource Management in Bulgarian Tourism Organizations: The Four Season Hotels Example," Izvestia Journal of the Union of Scientists - Varna. Economic Sciences Series, Union of Scientists - Varna, Economic Sciences Section, vol. 9(3), pages 63-71, December.
    • Handle: RePEc:vra:journl:v:9:y:2020:i:3:p:63-71
    DOI: 10.36997/IJUSV-ESS/2020.9.3.63
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    References listed on IDEAS

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    1. Stoyan Marinov & Krasimira Yancheva & Todor Dyankov, 2019. "Destination Bulgaria on the Silc Road - Opportunities and Challenges," Izvestia Journal of the Union of Scientists - Varna. Economic Sciences Series, Union of Scientists - Varna, Economic Sciences Section, vol. 8(3), pages 81-90, December.
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    Cited by:

    1. Radka Nacheva & Velina Koleva, 2022. "Exploring Gender Pay Gap In The It Sector," INTERNATIONAL SCIENTIFIC AND PRACTICAL CONFERENCE "HUMAN RESOURCE MANAGEMENT", University of Economics - Varna, issue 1, pages 210-224.

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      More about this item

      Keywords

      leadership; soft skills; human resource management; tourism;
      All these keywords.

      JEL classification:

      • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
      • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management

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