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Intelligence systems methodology: a systemic approach to the organizational intelligence function

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  • Christian Ganzert
  • Dante P Martinelli
  • Ivete Delai

Abstract

Organizational intelligence can be seen as a function of the viable structure of an organization. With the integration of the Viable System Model and Soft Systems Methodology (systemic approaches of organizational management) focused on the role of the intelligence function, it is possible to elaborate a model of action with a structured methodology to prospect, select, treat and distribute information to the entire organization that improves the efficacy and efficiency of all processes. This combination of methodologies is called Intelligence Systems Methodology (ISM) whose assumptions and dynamics are delimited in this paper. The ISM is composed of two simultaneous activities: the Active Environmental Mapping and the Stimulated Action Cycle. The elaboration of the formal ISM description opens opportunities for applications of the methodology on real situations, offering a new path for this specific issue of systems thinking: the intelligence systems.

Suggested Citation

  • Christian Ganzert & Dante P Martinelli & Ivete Delai, 2012. "Intelligence systems methodology: a systemic approach to the organizational intelligence function," Knowledge Management Research & Practice, Taylor & Francis Journals, vol. 10(2), pages 141-152, June.
    • Handle: RePEc:taf:tkmrxx:v:10:y:2012:i:2:p:141-152
    DOI: 10.1057/kmrp.2011.44
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    Cited by:

    1. Payam Hanafizadeh & Mohammad Mehrabioun, 2018. "Application of SSM in tackling problematical situations from academicians’ viewpoints," Systemic Practice and Action Research, Springer, vol. 31(2), pages 179-220, April.
    2. Alexandre de A. Gomes Júnior & Vanessa B. Schramm, 2022. "Problem Structuring Methods: A Review of Advances Over the Last Decade," Systemic Practice and Action Research, Springer, vol. 35(1), pages 55-88, February.
    3. Ana Gabriela Ramírez-Gutiérrez & Pedro Pablo Cardoso-Castro & Ricardo Tejeida-Padilla, 2021. "A Methodological Proposal for the Complementarity of the SSM and the VSM for the Analysis of Viability in Organizations," Systemic Practice and Action Research, Springer, vol. 34(3), pages 331-357, June.
    4. Francesca Iandolo & Pietro Vito & Francesca Loia & Irene Fulco & Mario Calabrese, 2021. "Drilling down the viable system theories in business, management and accounting: A bibliometric review," Systems Research and Behavioral Science, Wiley Blackwell, vol. 38(6), pages 738-755, November.

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