IDEAS home Printed from https://ideas.repec.org/a/taf/servic/v29y2008i4p431-455.html
   My bibliography  Save this article

Innovation in the experience economy: a taxonomy of innovation organisations

Author

Listed:
  • Jon Sundbo

Abstract

This article theoretically discusses innovation in the experience economy and presents a taxonomy of experience firms according to their dynamic drivers. On the basis of the taxonomy, more principal innovation lines are suggested. Three central issues are discussed. The three issues are: society’s demand for experiences, the company’s effort to produce innovations and technology (by which is meant information and communication technology (ICT)). These issues are crucial to understanding the evolving experience economy and the role and character of innovation in this economy. Finally, whether innovation systems can be found in the experience economy is discussed.

Suggested Citation

  • Jon Sundbo, 2008. "Innovation in the experience economy: a taxonomy of innovation organisations," The Service Industries Journal, Taylor & Francis Journals, vol. 29(4), pages 431-455, October.
    • Handle: RePEc:taf:servic:v:29:y:2008:i:4:p:431-455
    DOI: 10.1080/02642060802283139
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/02642060802283139
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1080/02642060802283139?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Åke E. Andersson & David E. Andersson, 2006. "The Economics of Experiences, the Arts and Entertainment," Books, Edward Elgar Publishing, number 3865.
    2. Chris Freeman & Luc Soete, 1997. "The Economics of Industrial Innovation, 3rd Edition," MIT Press Books, The MIT Press, edition 3, volume 1, number 0262061953, April.
    3. Jon Sundbo, 2001. "The Strategic Management of Innovation," Books, Edward Elgar Publishing, number 2514.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Jason Potts, 2017. "Institutions hold consumption on a leash: an evolutionary economic approach to the future of consumption," Journal of Evolutionary Economics, Springer, vol. 27(2), pages 239-250, April.
    2. Eide, Dorthe & Fuglsang, Lars & Sundbo, Jon, 2017. "Management challenges with the maintenance of tourism experience concept innovations: Toward a new research agenda," Tourism Management, Elsevier, vol. 63(C), pages 452-463.
    3. Jon Sundbo, 2010. "The Toilsome Path of Service Innovation: The Effects of the Law of Low Human Multi-task Capability," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 12, Edward Elgar Publishing.
    4. Foxon, T. J. & Gross, R. & Chase, A. & Howes, J. & Arnall, A. & Anderson, D., 2005. "UK innovation systems for new and renewable energy technologies: drivers, barriers and systems failures," Energy Policy, Elsevier, vol. 33(16), pages 2123-2137, November.
    5. Ziad Rotaba & Catherine Beaudry, 2012. "How Do High, Medium, And Low Tech Firms Innovate? A System Of Innovation (Si) Approach," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 9(05), pages 1-23.
    6. John O'Hagan & Karol Jan BOROWIECKI, 2009. "Birth Location, Migration and Clustering of Important Composers: Historical Patterns," Trinity Economics Papers tep0115, Trinity College Dublin, Department of Economics, revised Feb 2015.
    7. Lex Borghans & Bas ter Weel, 2011. "Computers, skills and wages," Applied Economics, Taylor & Francis Journals, vol. 43(29), pages 4607-4622.
    8. Cimoli, Mario & Primi, Annalisa & Rovira, Sebastián, 2011. "National innovation surveys in latin America: empirical evidence and policy implications," Documentos de Proyectos 3897, Naciones Unidas Comisión Económica para América Latina y el Caribe (CEPAL).
    9. Grande, Rafael & Muñoz de Bustillo, Rafael & Fernández Macías, Enrique & Antón, José Ignacio, 2020. "Innovation and job quality. A firm-level exploration," Structural Change and Economic Dynamics, Elsevier, vol. 54(C), pages 130-142.
    10. Petersen, Alexander M. & Rotolo, Daniele & Leydesdorff, Loet, 2016. "A triple helix model of medical innovation: Supply, demand, and technological capabilities in terms of Medical Subject Headings," Research Policy, Elsevier, vol. 45(3), pages 666-681.
    11. Tavassoli, Sam, 2015. "Innovation determinants over industry life cycle," Technological Forecasting and Social Change, Elsevier, vol. 91(C), pages 18-32.
    12. José Monteiro-Barata, 2005. "Innovation in the Portuguese Manufacturing Industry: Analysis of a Longitudinal Company Panel," International Advances in Economic Research, Springer;International Atlantic Economic Society, vol. 11(3), pages 301-314, August.
    13. Ponomariov, Branco & Toivanen, Hannes, 2014. "Knowledge flows and bases in emerging economy innovation systems: Brazilian research 2005–2009," Research Policy, Elsevier, vol. 43(3), pages 588-596.
    14. Mark Knell & Simone Vannuccini, 2022. "Tools and concepts for understanding disruptive technological change after Schumpeter," Jena Economics Research Papers 2022-005, Friedrich-Schiller-University Jena.
    15. Chang, Yuan-Chieh & Chen, Min-Nan, 2016. "Service regime and innovation clusters: An empirical study from service firms in Taiwan," Research Policy, Elsevier, vol. 45(9), pages 1845-1857.
    16. Fu, Xiaolan, 2012. "How does openness affect the importance of incentives for innovation?," Research Policy, Elsevier, vol. 41(3), pages 512-523.
    17. Jacek Wysocki, 2021. "Innovative Green Initiatives in the Manufacturing SME Sector in Poland," Sustainability, MDPI, vol. 13(4), pages 1-19, February.
    18. repec:kap:iaecre:v:11:y:2005:i:3:p:301-314 is not listed on IDEAS
    19. Hien Tran & Enrico Santarelli & Enrico Zaninotto, 2015. "Efficiency or bounded rationality? Drivers of firm diversification strategies in Vietnam," Journal of Evolutionary Economics, Springer, vol. 25(5), pages 983-1010, November.
    20. Soete, Luc & Weel, Bas ter, 1999. "Schumpeter and the Knowledge-Based Economy: On Technology and Competition Policy," Research Memorandum 004, Maastricht University, Maastricht Economic Research Institute on Innovation and Technology (MERIT).
    21. Theo Papaioannou, 2023. "What kind of innovation state matters for social justice? Learning from Poulantzas and going beyond," Review of Evolutionary Political Economy, Springer, vol. 4(2), pages 299-320, July.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:servic:v:29:y:2008:i:4:p:431-455. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/FSIJ20 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.