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Patterns of innovation in knowledge-intensive business services

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  • Nabil Amara
  • Réjean Landry
  • David Doloreux

Abstract

This article develops indicators to capture six forms or types of innovation in knowledge-intensive business services (KIBS): product, process, delivery, strategic, managerial and marketing innovations. It also proposes a conceptual framework inspired by the knowledge-based theory using different categories of knowledge assets as explanatory variables. Then, based on data of 1124 small and medium KIBS, multivariate probit regression models are estimated. The results show that product, process, strategic, managerial and marketing innovations are complementary. The results also show that the different forms of innovation are explained by different explanatory variables.

Suggested Citation

  • Nabil Amara & Réjean Landry & David Doloreux, 2008. "Patterns of innovation in knowledge-intensive business services," The Service Industries Journal, Taylor & Francis Journals, vol. 29(4), pages 407-430, June.
    • Handle: RePEc:taf:servic:v:29:y:2008:i:4:p:407-430
    DOI: 10.1080/02642060802307847
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    References listed on IDEAS

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    1. Muller, Emmanuel & Doloreux, David, 2007. "The key dimensions of knowledge-intensive business services (KIBS) analysis: a decade of evolution," Working Papers "Firms and Region" U1/2007, Fraunhofer Institute for Systems and Innovation Research (ISI).
    2. Schmidt, Tobias, 2007. "Motives for Innovation Co-operation? Evidence from the Canadian Survey of Innovation," ZEW Discussion Papers 07-018, ZEW - Leibniz Centre for European Economic Research.
    3. J Howells & B Tether & F Gallouj & F Djellal & C Gallouj & K Blind & J Edler & C Hipp & F Montobbio & N Corrocher & A Macpherson & D Banach, 2004. "Innovation in Services: Issues at Stake and Trends," Working Papers halshs-01113600, HAL.
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    Cited by:

    1. Blanca de-Miguel-Molina & Jose-Luis Hervas-Oliver & Rafael Boix & Maria De-Miguel-Molina, 2011. "The Importance of Creative Industry Agglomerations in Explaining the Wealth of European Regions," European Planning Studies, Taylor & Francis Journals, vol. 20(8), pages 1263-1280, March.
    2. Susan (Sixue) Jia & Fei Li, 2018. "Customer value co-creation in KIBS firms’ new service development: Patterns and antecedents," International Journal of Business and Social Research, LAR Center Press, vol. 8(1), pages 19-28, January.
    3. Susan (Sixue) Jia & Fei Li, 2018. "Customer value co-creation in KIBS firms’ new service development: Patterns and antecedents," International Journal of Business and Social Research, MIR Center for Socio-Economic Research, vol. 8(1), pages 19-28, January.

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