Consumer experience quality: A review and extension of the sport management literature
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DOI: 10.1016/j.smr.2017.01.002
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Citations
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Cited by:
- Kumar, Harish & Manoli, Argyro Elisavet & Hodgkinson, Ian R. & Downward, Paul, 2018. "Sport participation: From policy, through facilities, to users’ health, well-being, and social capital," Sport Management Review, Elsevier, vol. 21(5), pages 549-562.
- Antonio Fernández-Martínez & David Cabello-Manrique & Antonio Francisco Roca-Cruz & Alberto Nuviala, 2022. "The Influence of Small-Scale Sporting Events on Participants’ Intentions to Recommend the Host City," Sustainability, MDPI, vol. 14(13), pages 1-15, June.
- Lu, Jintao & Jia, Xiaorong & Lev, Benjamin & Zhang, Chong & Gao, Yangyang & Zhao, Min & He, Yifan, 2021. "How to understand “salable fake goods” and “unsalable quality goods”? An insight from the view of quality responsibility and consumers’ brand loyalty," Technology in Society, Elsevier, vol. 67(C).
- Vera Pedragosa & Salvador Angosto & Celina Gonçalves, 2022. "Validity and Reliability of a Wearable Fitness Technology Scale in Portugal," IJERPH, MDPI, vol. 19(10), pages 1-13, May.
- Kim, Kyungyeol (Anthony) & Byon, Kevin K., 2018. "A mechanism of mutually beneficial relationships between employees and consumers: A dyadic analysis of employee–consumer interaction," Sport Management Review, Elsevier, vol. 21(5), pages 582-595.
- Antoine Barbier & Barbara Evrard & Nadine Dermit-Richard, 2023. "Predictive Modelling of Sports Facility Use: A Model of Aquatic Centre Attendance," Sustainability, MDPI, vol. 15(5), pages 1-17, February.
- Nicolas G. A. Lorgnier & Che-Jen Su & Shawn M. O’Rourke, 2022. "Brands’ perceived sustainable development goals: index development and applications with professional sport teams and fast-food brands," Service Business, Springer;Pan-Pacific Business Association, vol. 16(1), pages 125-157, March.
- Edson Coutinho da Silva & Alexandre Luzzi Las Casas, 2018. "The Key-Attributes That Influence the Fans¡¯ Perceptions of the Corinthians¡¯ Ecosystem," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 9(4), pages 50-63, July.
- Fernando García-Pascual & David Parra-Camacho & Gabriel Martínez Rico, 2023. "Customer Experience in Sports Centres: Adaptation and Validation of a Measurement Scale," Sustainability, MDPI, vol. 15(7), pages 1-12, March.
- Edson Coutinho da Silva & Alexandre Luzzi Las Casas, 2018. "Sports Ecosystem of the “Triad of São Paulo”: Sports Marketing Management According to Fans," International Journal of Marketing Studies, Canadian Center of Science and Education, vol. 10(3), pages 1-41, August.
- Hui-Ju Wang, 2022. "Antecedents of behavioral intentions for green city tourists," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 24(1), pages 377-398, January.
- Masayuki Yoshida & Brian S. Gordon & Jeffrey D. James, 2021. "Social capital and consumer happiness: toward an alternative explanation of consumer-brand identification," Journal of Brand Management, Palgrave Macmillan, vol. 28(5), pages 481-494, September.
- Nicolas G. A. Lorgnier & Nicolas Chanavat & Che-Jen Su & Shawn M. O’Rourke, 2020. "Examining the influence of brand-based value congruity: do the values of the International Olympic Committee really matter?," Service Business, Springer;Pan-Pacific Business Association, vol. 14(1), pages 73-99, March.
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