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The Effect of Employee Trust and Commitment on Innovative Behavior in the Public Sector: An Empirical Study

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  • Seok-Hwan Lee

Abstract

While arguing that employee trust, along with employee commitment, is key to encouraging innovative behaviors among employees, this study presents a comprehensive model to explain factors affecting innovative behavior among Korean public employees. Using a sample of public employees in South Korea, this study finds that, contrary to conventional wisdom, employee trust is based on the trustee’s some stereotypic beliefs about the trustor and that trust and commitment at both the group and organizational level have stronger effects on innovative behavior than at the individual level. In particular, innovation is likely to be maximized when Korean public employees show a high level of trust in co-worker group, because of the group-based organizational culture in Korea. Findings suggest that managers need to create an affective atmosphere in which the relationship between the trustor and the trustee is tied with positive stereotypic beliefs to encourage innovation in an organization and that the trustees must go beyond the fairness issue in performance evaluation.

Suggested Citation

  • Seok-Hwan Lee, 2008. "The Effect of Employee Trust and Commitment on Innovative Behavior in the Public Sector: An Empirical Study," International Review of Public Administration, Taylor & Francis Journals, vol. 13(1), pages 27-46, May.
    • Handle: RePEc:taf:rrpaxx:v:13:y:2008:i:1:p:27-46
    DOI: 10.1080/12294659.2008.10805110
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    Cited by:

    1. Adel Mohamed Ali Shurbagi & Ibrahim Bin Zahari, 2014. "The Mediating Effect of Organizational Commitment on the Relationship between Job Satisfaction and Organizational Culture," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 5(6), pages 24-37, November.
    2. Wayu Eko Yudiatmaja & Roy Valiant Salomo & Eko Prasojo, 2023. "Fostering Innovative Behavior of Millennial Public Employee Through Leadership Styles and Organizational Trust," SAGE Open, , vol. 13(2), pages 21582440231, June.

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