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Towards understanding workplace incivility: gender, ethical leadership and personal control

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  • Kim A. Young
  • Shahidul Hassan
  • Deneen M. Hatmaker

Abstract

Few public management studies have examined the prevalence of workplace incivility and ways to reduce uncivil behaviour towards women and minority groups. The present research examines the influence of employee gender, personal control, and ethical leadership on workplace incivility experiences in public workplaces using data collected from government and non-profit employees in Pakistan. We find that women are more likely than men to experience workplace incivility, but this relationship attenuates when the direct supervisor exhibits ethical leadership. We also find that ethical leadership and personal control are associated negatively to workplace incivility experienced by both male and female public employees.

Suggested Citation

  • Kim A. Young & Shahidul Hassan & Deneen M. Hatmaker, 2021. "Towards understanding workplace incivility: gender, ethical leadership and personal control," Public Management Review, Taylor & Francis Journals, vol. 23(1), pages 31-52, January.
    • Handle: RePEc:taf:rpxmxx:v:23:y:2021:i:1:p:31-52
    DOI: 10.1080/14719037.2019.1665701
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    Cited by:

    1. Dhanakorn Mulaphong, 2023. "Social Undermining in Public Sector Organizations: Examining its Effects on Employees’ Work Attitudes, Behaviors, and Performance," Public Organization Review, Springer, vol. 23(3), pages 1229-1248, September.
    2. Isabel Carmona-Cobo & Eva Garrosa & Esther Lopez-Zafra, 2021. "Workers’ Observation of Uncivil Leadership: Is Tolerance for Workplace Incivility a Gendered Issue?," Sustainability, MDPI, vol. 13(11), pages 1-14, May.
    3. Quan Hoang Nguyen Tran, 2023. "Workplace Incivility and Its Demographic Characteristics: A Cross-Cultural Comparison Between Chinese and Vietnamese Working Adults," SAGE Open, , vol. 13(3), pages 21582440231, July.

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