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Beyond patient-centred care: a conceptual framework of co-production mechanisms with vulnerable groups in health and social service settings

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  • Sunggeun (Ethan) Park

Abstract

This conceptual paper proposes a framework theorizing various service co-production mechanisms that providers may use in health and social service fields caring vulnerable and stigmatized service users. I theorize that service providers employ multiple co-production mechanisms in the service delivery/implementation phase – e.g. user–provider co-production, peer co-production, and user-driven co-production – to ensure users’ engagement in service decision-making processes. The framework demonstrates that each co-production mechanism has strengths and limitations, and no single mechanism is perfect. Operations of multiple co-production methods can lead to more meaningful representation opportunities for marginalized health and social service users – important public value that every individual deserves.

Suggested Citation

  • Sunggeun (Ethan) Park, 2020. "Beyond patient-centred care: a conceptual framework of co-production mechanisms with vulnerable groups in health and social service settings," Public Management Review, Taylor & Francis Journals, vol. 22(3), pages 452-474, March.
  • Handle: RePEc:taf:rpxmxx:v:22:y:2020:i:3:p:452-474
    DOI: 10.1080/14719037.2019.1601241
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    Cited by:

    1. Zeynab Jouzi & Lauren San Diego & Neil A. Lewis & Tashara M. Leak, 2024. "How Can Transitional Housing Be Improved? Insights from Residents’ Experiences and Perceptions in New York City," IJERPH, MDPI, vol. 21(7), pages 1-16, June.
    2. Park, Sunggeun (Ethan) & Powers, Jenna & Okpych, Nathanael J. & Courtney, Mark E., 2020. "Predictors of foster youths’ participation in their transitional independent living plan (TILP) development: Calling for collaborative case plan decision-making processes," Children and Youth Services Review, Elsevier, vol. 115(C).
    3. Luca Papi & Riccardo Ievoli & Giorgia Gobbo & Enrico Deidda Gagliardo & Lamberto Manzoli, 2021. "Performance governance per la generazione di Valore Pubblico in sanit?. Evidenze empiriche dalle aziende sanitarie dell?Emilia-Romagna," MECOSAN, FrancoAngeli Editore, vol. 0(117), pages 27-58.
    4. Kristina Bakke Aakerblom & Ottar Ness, 2021. "Peer support workers in co-production and co-creation in public mental health and addiction services: Protocol for a scoping review," PLOS ONE, Public Library of Science, vol. 16(3), pages 1-10, March.

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