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Representative co-production: broadening the scope of the public service logic

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  • Erik M. Eriksson

Abstract

Although the public service logic (PSL) has been an important equipoise to the predominant goods-manufacturing logic, there is potential to broaden its scope. An explicit integration of social context may contribute to an enhanced conceptual understanding of the PSL, at the same time addressing a major challenge in healthcare: disparities among population groups. A ‘representative co-production’ approach is suggested. In such an approach, group representatives’ knowledge and skills are used in evaluating, designing, and delivering services with the purpose of supporting other group members’ value co-creation. A case is provided, demonstrating representative co-production in access to preventive health services.

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  • Erik M. Eriksson, 2019. "Representative co-production: broadening the scope of the public service logic," Public Management Review, Taylor & Francis Journals, vol. 21(2), pages 291-314, February.
    • Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:2:p:291-314
    DOI: 10.1080/14719037.2018.1487575
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    Cited by:

    1. Mette Sønderskov & Rolf Rønning, 2021. "Public Service Logic: An Appropriate Recipe for Improving Serviceness in the Public Sector?," Administrative Sciences, MDPI, vol. 11(3), pages 1-15, June.
    2. Maria Taivalsaari Røhnebæk & Valérie François & Norbert Kiss & Alberto Peralta & Luis Rubalcaba & Kirsty Strokosch & Edwina Yida Zhu, 2024. "Public service logic and the creation of value propositions through framing," Public Management Review, Taylor & Francis Journals, vol. 26(2), pages 399-420, February.
    3. Pascal Frucquet & David Carassus & Didier Chabaud & Pierre Marin, 2021. "Influence of public policies of Smart Cities and Smart Territories on the renewal of local governance [L’influence des politiques publiques de Villes et Territoires Intelligents sur la rénovation d," Post-Print hal-03543436, HAL.
    4. Jim Broch Skarli, 2021. "Creating or Destructing Value in Use? Handling Cognitive Impairments in Co-Creation with Serious and Chronically Ill Users," Administrative Sciences, MDPI, vol. 11(1), pages 1-17, February.
    5. Marta Marsilio & Floriana Fusco & Eleonora Gheduzzi & Chiara Guglielmetti, 2021. "Co-Production Performance Evaluation in Healthcare. A Systematic Review of Methods, Tools and Metrics," IJERPH, MDPI, vol. 18(7), pages 1-28, March.

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