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Obstacles and solutions on the ladder of citizen participation: a systematic review

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  • Mario Ianniello
  • Silvia Iacuzzi
  • Paolo Fedele
  • Luca Brusati

Abstract

This article presents a systematic review of the English-language empirical literature about citizen participation to identify the obstacles to its implementation and the most successful ways to address them. Three sets of variables seem to impact effectiveness: contextual factors, including information asymmetries and public officials’ attitude; organizational arrangements, including community representation criteria and process design; and process management patterns, including group dynamics and collaboration quality. Two recommendations stem from our analysis: internalize decisions in organizational procedures, and establish ongoing interactions between government bodies and their stakeholders. We conclude that half-hearted engagement is unlikely to lead to successful citizen participation.

Suggested Citation

  • Mario Ianniello & Silvia Iacuzzi & Paolo Fedele & Luca Brusati, 2019. "Obstacles and solutions on the ladder of citizen participation: a systematic review," Public Management Review, Taylor & Francis Journals, vol. 21(1), pages 21-46, January.
    • Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:1:p:21-46
    DOI: 10.1080/14719037.2018.1438499
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    Citations

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    Cited by:

    1. Laura Berardi & Laurie Mook, 2023. "New digital technologies for social impact assessment: Considerations for Italian social economy organizations," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2023(2 Suppl.), pages 109-132.
    2. Thapa, Manish, 2022. "Civic Engagement Practice at Planning and Monitoring System by Local Government (s) of Nepal," MPRA Paper 111667, University Library of Munich, Germany.
    3. LEBRUMENT, Norbert & ZUMBO-LEBRUMENT, Cédrine & ROCHETTE, Corinne & ROULET, Thomas J., 2021. "Triggering participation in smart cities: Political efficacy, public administration satisfaction and sense of belonging as drivers of citizens’ intention," Technological Forecasting and Social Change, Elsevier, vol. 171(C).
    4. Pirannejad, Ali & Ingrams, Alex, 2023. "Open government maturity models : A global comparison," Other publications TiSEM 3fa9262f-c152-4d3b-97f3-c, Tilburg University, School of Economics and Management.
    5. Rocco Agrifoglio & Paola Briganti & Concetta Metallo & Luisa Varriale, 2023. "Virtual healthcare communities of practice: An Italian experience during the Covid-19 pandemic," MECOSAN, FrancoAngeli Editore, vol. 2023(125), pages 11-28.
    6. Isidro Maya Jariego, 2024. "Using stakeholder network analysis to enhance the impact of participation in water governance," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-6, December.
    7. Olgica Grcheva & Beser Oktay Vehbi, 2021. "From Public Participation to Co-Creation in the Cultural Heritage Management Decision-Making Process," Sustainability, MDPI, vol. 13(16), pages 1-21, August.

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