IDEAS home Printed from https://ideas.repec.org/a/taf/rpxmxx/v21y2019i11p1733-1752.html
   My bibliography  Save this article

From marketing to public value: towards a theory of public service ecosystems

Author

Listed:
  • Maria Petrescu

Abstract

This paper applies a service ecosystems perspective on the public service logic to evaluate the benefits and challenges this view brings to the management of public services. First, the article clarifies the concepts of private and public value, as well as co-production and co-creation. Second, the article presents an overview of the service-dominant logic, public service-dominant logic, and public service logic. Third, the paper analyses the potential of merging public service logic with a service ecosystems framework in a technology-based context, cross-fertilising public management and marketing research. This can lead to the development of a theory of public service ecosystems.

Suggested Citation

  • Maria Petrescu, 2019. "From marketing to public value: towards a theory of public service ecosystems," Public Management Review, Taylor & Francis Journals, vol. 21(11), pages 1733-1752, November.
    • Handle: RePEc:taf:rpxmxx:v:21:y:2019:i:11:p:1733-1752
    DOI: 10.1080/14719037.2019.1619811
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/14719037.2019.1619811
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1080/14719037.2019.1619811?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Maria Taivalsaari Røhnebæk & Valérie François & Norbert Kiss & Alberto Peralta & Luis Rubalcaba & Kirsty Strokosch & Edwina Yida Zhu, 2024. "Public service logic and the creation of value propositions through framing," Public Management Review, Taylor & Francis Journals, vol. 26(2), pages 399-420, February.
    2. Luis Rubalcaba & Kirsty Strokosch & Anne Vorre Hansen & Maria Røhnebæk & Christine Liefooghe, 2022. "Insights on Value Co-Creation, Living Labs and Innovation in the Public Sector," Administrative Sciences, MDPI, vol. 12(1), pages 1-6, March.
    3. Yichao Li & Jing Shen & Dilek Cetindamar, 2023. "Think Tank Innovation-Driven Knowledge Service Ecosystems: A Conceptual Framework and Case Study Application," Sustainability, MDPI, vol. 15(10), pages 1-19, May.
    4. Katarzyna Sienkiewicz-Małyjurek & Maciej Szymczak, 2024. "Understanding public service supply chain management: a systematic literature review," Management Review Quarterly, Springer, vol. 74(3), pages 1879-1943, September.
    5. Hodong Lee & Boyoung Kim, 2022. "Invigorating Care Farm Ecosystem Based on Public Service Innovation: Case of South Korea," Administrative Sciences, MDPI, vol. 12(2), pages 1-19, May.
    6. Stefano Marasca & Marco Gatti, 2020. "Editoriale. Il gap tra teoria e prassi negli studi di management accounting nel settore pubblico: alcune riflessioni," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2020(1), pages 5-10.
    7. Maria Petrescu & Anjala S. Krishen, 2022. "Co-creating transformative value in marketing analytics," Journal of Marketing Analytics, Palgrave Macmillan, vol. 10(1), pages 1-2, March.
    8. Jonathan Rösler & Tobias Söll & Louise Hancock & Thomas Friedli, 2021. "Value Co-Creation between Public Service Organizations and the Private Sector: An Organizational Capabilities Perspective," Administrative Sciences, MDPI, vol. 11(2), pages 1-20, May.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:rpxmxx:v:21:y:2019:i:11:p:1733-1752. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/rpxm .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.