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Influence of CSR-specific activities on work engagement and employees’ innovative work behaviour: an empirical investigation

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  • Owais Nazir
  • Jamid Ul Islam

Abstract

This study empirically demonstrates the essentiality of addressing employees’ psychological needs of autonomy, competence, and relatedness through CSR-specific activities which intrinsically motivate employees to find their work engaging and execute their jobs by being innovative in their approach. In this direction, a theoretical model is proposed and empirically validated by executing a questionnaire survey among 585 employees of various luxury hotels in India. The findings of this study build on and extend previous research in the growing area of CSR and its outcomes. Theoretically, through the establishment of some novel links, this study furthers insight into the domain of micro-CSR where research is still fragmented. Besides, the paper outlines key practical implications for managers in helping them realize how to build and maintain an engaging and innovative workforce.

Suggested Citation

  • Owais Nazir & Jamid Ul Islam, 2020. "Influence of CSR-specific activities on work engagement and employees’ innovative work behaviour: an empirical investigation," Current Issues in Tourism, Taylor & Francis Journals, vol. 23(24), pages 3054-3072, December.
    • Handle: RePEc:taf:rcitxx:v:23:y:2020:i:24:p:3054-3072
    DOI: 10.1080/13683500.2019.1678573
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    Cited by:

    1. Dudung Abdurachman & Rudy M. Ramdhan & Ateng Karsoma & Daniel Kisahwan & Alex Winarno & Deni Hermana, 2023. "Corporate Social Responsibility: Micro Foundation Framework for High Employee Performance in a Developing Country," Administrative Sciences, MDPI, vol. 13(8), pages 1-24, August.
    2. Mohamed M. Shamil & H. A. K. N. S. Surangi & M. A. D. H. Mallawarachchi, 2024. "Exploring values, orientation, and motives towards corporate social responsibility: SME owners’ and managers’ viewpoint in Sri Lanka," Journal of Global Entrepreneurship Research, Springer;UNESCO Chair in Entrepreneurship, vol. 14(1), pages 1-12, December.
    3. Pasricha, Palvi & Nivedhitha, K.S. & Raghuvanshi, Juhi, 2023. "The perceived CSR-innovative behavior conundrum: Towards unlocking the socio-emotional black box," Journal of Business Research, Elsevier, vol. 161(C).

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