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Implementing Lean Six Sigma in healthcare: issues from Italy

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  • Andrea Chiarini
  • Enrico Bracci

Abstract

Lean Six Sigma is a method for strategic process improvement that aims to improve operational uniformity and quality, and reduce variations and waste. Lean thinking and Six Sigma have traditionally been applied to manufacturing. This paper examines ways of using Lean Six Sigma in healthcare organizations. The authors discuss the implications of their research for practitioners (managers and physicians) and present an agenda for future research.

Suggested Citation

  • Andrea Chiarini & Enrico Bracci, 2013. "Implementing Lean Six Sigma in healthcare: issues from Italy," Public Money & Management, Taylor & Francis Journals, vol. 33(5), pages 361-368, September.
    • Handle: RePEc:taf:pubmmg:v:33:y:2013:i:5:p:361-368
    DOI: 10.1080/09540962.2013.817126
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    Cited by:

    1. Karl-Arne Johannessen & Hans Comtet & Erik Fosse, 2021. "A Drone Logistic Model for Transporting the Complete Analytic Volume of a Large-Scale University Laboratory," IJERPH, MDPI, vol. 18(9), pages 1-19, April.
    2. Effrosyni Taraza & Sofia Anastasiadou & Andreas Masouras & Christos Papademetriou, 2023. "Sustainable Development and Implementation of Quality Management Excellence Models in Public Organizations: A Systematic Literature Review," Sustainability, MDPI, vol. 15(10), pages 1-27, May.
    3. Niñerola, Angels & Sánchez-Rebull, María-Victoria & Hernández-Lara, Ana-Beatriz, 2020. "Quality improvement in healthcare: Six Sigma systematic review," Health Policy, Elsevier, vol. 124(4), pages 438-445.
    4. José Carlos Sá & Manuel Reis & José Dinis-Carvalho & Francisco J. G. Silva & Gilberto Santos & Luis P. Ferreira & Vanda Lima, 2022. "The Development of an Excellence Model Integrating the Shingo Model and Sustainability," Sustainability, MDPI, vol. 14(15), pages 1-28, August.
    5. D’Andreamatteo, Antonio & Ianni, Luca & Lega, Federico & Sargiacomo, Massimo, 2015. "Lean in healthcare: A comprehensive review," Health Policy, Elsevier, vol. 119(9), pages 1197-1209.
    6. Jacopo Guercini & Vincenzo Mezzatesta & Andrea Chiarini & Caterina Bianciardi & Lucia Bellandi & Sara Moi & Pasquale Biandolino, 2016. "Applicazione della metodologia SMED per il miglioramento delle operations nelle sale operatorie. Il caso Azienda Ospedaliera Universitaria Senese," MECOSAN, FrancoAngeli Editore, vol. 2016(98), pages 83-103.

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