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The advantages of the balanced scorecard in the public sector: beyond performance measurement

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  • Benjamin Dreveton

Abstract

This article describes the introduction of a management control device (a balanced scorecard) in a French public sector organization. The focus is on the scorecard creation process itself. A two-year case study shows that the advantages of the scorecard go well beyond simply measuring performance: strategic, organizational and human benefits were gained.

Suggested Citation

  • Benjamin Dreveton, 2013. "The advantages of the balanced scorecard in the public sector: beyond performance measurement," Public Money & Management, Taylor & Francis Journals, vol. 33(2), pages 131-136, March.
    • Handle: RePEc:taf:pubmmg:v:33:y:2013:i:2:p:131-136
    DOI: 10.1080/09540962.2013.763425
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    Cited by:

    1. Alicja Gębczyńska & Renata Brajer-Marczak, 2020. "Review of Selected Performance Measurement Models Used in Public Administration," Administrative Sciences, MDPI, vol. 10(4), pages 1-20, December.
    2. Małgorzata Zajdel & Małgorzata Michalcewicz-Kaniowska & Paweł Modrzyński & Anna Komarnicka & Joanna Modrzyńska, 2021. "Conditions and Determinants of Distance Education for Students during the COVID-19 Pandemic—Evaluation in the Kuyavia-Pomerania Region in Poland," Sustainability, MDPI, vol. 13(18), pages 1-26, September.
    3. Pawel Modrzynski & Malgorzata Zajdel & Malgorzata Michalcewicz-Kaniowska, 2020. "Conditions and Potential for Remote Student Teaching," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 1), pages 848-866.
    4. Laura Espinasse & Bastien Viollet Viollet, 2022. "French Rugby Put To The Test Of Management Instrumentation: A Cross-Section Of The Federation And A Professional Sports Club [Le Rugby Français À L'Épreuve De L'Instrumentation De Gestion : Regards," Post-Print hal-03584048, HAL.

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