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Rethinking the policy of contracting out Social Services to non-governmental organizations

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  • Hillel Schmid

Abstract

The article describes, analyzes and evaluates the lessons and dilemmas resulting from the Government's policy of contracting out with non-governmental organizations for the provision of three types of services: foster care, adoption and home care services for the elderly. The dilemmas are: structural tension between governmental control and autonomy of provider organizations; power -- dependence relations between the Government and the providers, the choice option available to clients; the ethical, moral and professional aspects of contractualism; the myth of innovative programs initiated by provider organizations; service quality versus price of services; and accountability of provider organizations to their stakeholders. Based on the lessons learned, the article highlights the need to rethink the strategy of contracting out and reassess the role of the Government in providing social services.

Suggested Citation

  • Hillel Schmid, 2003. "Rethinking the policy of contracting out Social Services to non-governmental organizations," Public Management Review, Taylor & Francis Journals, vol. 5(3), pages 307-323, September.
    • Handle: RePEc:taf:pubmgr:v:5:y:2003:i:3:p:307-323
    DOI: 10.1080/1471903032000146928
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    Cited by:

    1. Stolt, Ragnar & Blomqvist, Paula & Winblad, Ulrika, 2011. "Privatization of social services: Quality differences in Swedish elderly care," Social Science & Medicine, Elsevier, vol. 72(4), pages 560-567, February.
    2. Schmid, Hillel, 2007. "Children and youth at risk in Israel: Findings and recommendations to improve their well-being," Children and Youth Services Review, Elsevier, vol. 29(8), pages 1114-1128, August.
    3. Almog-Bar Michal, 2017. "Insider Status and Outsider Tactics: Advocacy Tactics of Human Service Nonprofits in the Age of New Public Governance," Nonprofit Policy Forum, De Gruyter, vol. 8(4), pages 411-428, December.
    4. Schmid Hillel, 2021. "Reflections on the Relationship between the Government and Civil Society Organizations during the Covid-19 Pandemic: The Israeli Case," Nonprofit Policy Forum, De Gruyter, vol. 12(1), pages 189-197, January.

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