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Innovation Strategies: Are Knowledge-Intensive Business Services Just Another Source of Information?

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  • David Doloreux
  • Richard Shearmur

Abstract

The objective of this paper is to contribute to the empirical literature on innovation strategies and services, by analysing the use of knowledge-intensive services, and their impact on innovation, in manufacturing firms. The analysis is carried out at the firm level, on the basis of a survey covering 804 manufacturing establishments in the Province of Quebec (Canada). We investigate the extent to which existing internal capabilities and their interaction with external sources of knowledge, in particular the use of knowledge-intensive business services (KIBS), affect the level of innovativeness of manufacturing firms. Then we examine the extent to which different innovation strategies, and the way KIBS are integrated into these, are associated with innovation. We show that manufacturing firms adopt a variety of innovation strategies, none of which preclude innovation, even introverted strategies whereby firms interact little with outside agents. However, those strategies that incorporate KIBS have a considerably greater chance of leading to innovation.

Suggested Citation

  • David Doloreux & Richard Shearmur, 2013. "Innovation Strategies: Are Knowledge-Intensive Business Services Just Another Source of Information?," Industry and Innovation, Taylor & Francis Journals, vol. 20(8), pages 719-738, November.
    • Handle: RePEc:taf:indinn:v:20:y:2013:i:8:p:719-738
    DOI: 10.1080/13662716.2013.856623
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    Citations

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    Cited by:

    1. Feser, Daniel & Proeger, Till, 2015. "Knowledge-intensive business services as credence goods: A demand-side approach," University of Göttingen Working Papers in Economics 232, University of Goettingen, Department of Economics.
    2. Byun, Jeongeun & Park, Hyun-woo & Hong, Jae Pyo, 2017. "An international comparison of competitiveness in knowledge services," Technological Forecasting and Social Change, Elsevier, vol. 114(C), pages 203-213.
    3. Ian Miles & Veronika Belousova & Nikolay Chichkanov, 2017. "Innovation Configurations in Knowledge-Intensive Business Services," Foresight and STI Governance (Foresight-Russia till No. 3/2015), National Research University Higher School of Economics, vol. 11(3), pages 94-102.
    4. Dorota Celińska-Janowicz & Maciej Smętkowski & Katarzyna Wojnar, 2021. "Behavioural Aspects of Office Space Structures in the City: The Case of Warsaw’s Business Districts," Urban Planning, Cogitatio Press, vol. 6(3), pages 431-443.
    5. Daniel Feser & Till Proeger, 2018. "Knowledge-Intensive Business Services as Credence Goods—a Demand-Side Approach," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 9(1), pages 62-80, March.
    6. David Doloreux & Ekaterina Turkina & Ari Van Assche, 2019. "Innovation type and external knowledge search strategies in KIBS: evidence from Canada," Service Business, Springer;Pan-Pacific Business Association, vol. 13(3), pages 509-530, September.
    7. Nikolay Chichkanov & Ian Miles & Veronika Belousova, 2019. "Conditions For Innovation In Kibs: Evidence From Russia," HSE Working papers WP BRP 92/STI/2019, National Research University Higher School of Economics.
    8. Honglei Lu & Xin Cao & Yen Hsu, 2022. "Product Innovation and Design Strategies for 5G Technology in China’s Home Appliance Companies," Sustainability, MDPI, vol. 14(22), pages 1-17, November.
    9. Veronika Belousova & Nikolay Chichkanov, 2016. "Knowledge-Intensive Business Services in Russia: 2014–2015 Crisis Aftermath," Foresight and STI Governance (Foresight-Russia till No. 3/2015), National Research University Higher School of Economics, vol. 10(4), pages 46-58.
    10. Jose García-Quevedo & Francisco Mas-Verdú & Gabriele Pellegrino, 2017. "What firms don’t know can hurt them: Overcoming a lack of information on technology," Working Papers 2017/19, Institut d'Economia de Barcelona (IEB).
    11. Oumayma Bedraoui & Imad Ait Lhassan, 2022. "The effect of innovation practices on the performance of Moroccan hotels: An empirical study," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 11(9), pages 13-23, December.

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