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Strategic Outsourcing of IT Services: Theoretical Stocktaking and Empirical Challenges

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  • Volker Mahnke
  • Mikkel Lucas Overby
  • Jan Vang

Abstract

This paper presents a review of existing theoretical perspectives and empirical work on strategic IT outsourcing. By presenting the main findings of various recent studies and elaborating on current research gaps it conveys a picture of the past research, the present findings and the future applications of IT outsourcing. Prior research has generated theoretical insights and largely qualitative evidence on IT outsourcing. While quantitative studies remain sparse, limited to decision making and performance, there is a lack of quantitative empirical research examining outsourcing processes more comprehensively. This paper outlines a simple, yet integrative process model and develops propositions, which serve to integrate and compare theoretical strands, to evaluate existing empirical research and to stimulate new avenues of empirical research.

Suggested Citation

  • Volker Mahnke & Mikkel Lucas Overby & Jan Vang, 2005. "Strategic Outsourcing of IT Services: Theoretical Stocktaking and Empirical Challenges," Industry and Innovation, Taylor & Francis Journals, vol. 12(2), pages 205-253.
    • Handle: RePEc:taf:indinn:v:12:y:2005:i:2:p:205-253
    DOI: 10.1080/13662710500087958
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    References listed on IDEAS

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    1. Richard N. Langlois, 2003. "The vanishing hand: the changing dynamics of industrial capitalism," Industrial and Corporate Change, Oxford University Press and the Associazione ICC, vol. 12(2), pages 351-385, April.
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    Cited by:

    1. Achim Hecker, 2009. "Determinanten von Offshore-Outsourcing-Aktivitäten im deutschen Mittelstand," Schmalenbach Journal of Business Research, Springer, vol. 61(6), pages 628-653, September.
    2. Fouad Amiri & Sietse Overbeek & Gerard Wagenaar & Christoph Johann Stettina, 2021. "Reconciling agile frameworks with IT sourcing through an IT sourcing dimensions map and structured decision-making," Information Systems and e-Business Management, Springer, vol. 19(4), pages 1113-1142, December.
    3. Grote, Michael H. & Täube, Florian A., 2007. "When outsourcing is not an option: International relocation of investment bank research -- Or isn't it?," Journal of International Management, Elsevier, vol. 13(1), pages 57-77, March.
    4. Kobelsky, Kevin W. & Robinson, Michael A., 2010. "The impact of outsourcing on information technology spending," International Journal of Accounting Information Systems, Elsevier, vol. 11(2), pages 105-119.
    5. Krishnan, Sudeep K. & Jain, Rekha, 2013. "Processes, Strategies, and Performance Aspects of Open Innovation in Information Technology Sector - Insights from Experts," IIMA Working Papers WP2013-06-01, Indian Institute of Management Ahmedabad, Research and Publication Department.
    6. Mazza Tatiana & Azzali Stefano, 2014. "Determinants of Information Technology Outsourcing," Scientific Annals of Economics and Business, Sciendo, vol. 61(1), pages 1-15, July.
    7. Rubiera Morollón, Fernando & Gómez Loscos, Ana & Pardos, Eva, 2010. "The effects of KIBS outsourcing on Aragon firms’ efficiency/Efectos de la externalización de servicios a empresas intensivos en conocimiento sobre la eficiencia de las empresas en Aragón," Estudios de Economia Aplicada, Estudios de Economia Aplicada, vol. 28, pages 205(22á)-20, Abril.
    8. Julio Cesar Acosta Prado & Reynaldo Hernández Reyes, 2012. "Externalización de procesos de negocio en tecnologías de la información y la gestión estratégica del conocimiento. Una revisión de la literatura," Dimensión Empresarial, Universidad Autónoma del Caribe, December.
    9. Yuanyuan Chen & Anandhi Bharadwaj, 2009. "An Empirical Analysis of Contract Structures in IT Outsourcing," Information Systems Research, INFORMS, vol. 20(4), pages 484-506, December.

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