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How Are Smart City Concepts and Technologies Perceived and Utilized? A Systematic Geo-Twitter Analysis of Smart Cities in Australia

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  • Tan Yigitcanlar
  • Nayomi Kankanamge
  • Karen Vella

Abstract

“Smart cities” is a hot topic in debates about urban policy and practice across the globe. There is, however, limited knowledge and understanding about trending smart city concepts and technologies; relationships between popular smart city concepts and technologies; policies that influence the perception and utilization of smart city concepts and technologies. The aim of this study is to evaluate how smart city concepts and technologies are perceived and utilized in cities. The methodology involves a social media analysis approach—i.e., systematic geo-Twitter analysis—that contains descriptive, content, policy, and spatial analyses. For the empirical investigation, the Australian context is selected as the testbed. The results reveal that: (a) innovation, sustainability, and governance are the most popular smart city concepts; (b) internet-of-things, artificial intelligence, and autonomous vehicle technology are the most popular technologies; (c) a balanced view exists on the importance of both smart city concepts and technologies; (d) Sydney, Melbourne, and Brisbane are the leading Australian smart cities; (e) systematic geo-Twitter analysis is a useful methodological approach for investigating perceptions and utilization of smart city concepts and technologies. The findings provide a clear snapshot of community perceptions on smart city concepts and technologies, and can inform smart city policymaking.

Suggested Citation

  • Tan Yigitcanlar & Nayomi Kankanamge & Karen Vella, 2021. "How Are Smart City Concepts and Technologies Perceived and Utilized? A Systematic Geo-Twitter Analysis of Smart Cities in Australia," Journal of Urban Technology, Taylor & Francis Journals, vol. 28(1-2), pages 135-154, April.
    • Handle: RePEc:taf:cjutxx:v:28:y:2021:i:1-2:p:135-154
    DOI: 10.1080/10630732.2020.1753483
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    Cited by:

    1. Jung-Jung Chang & Chia-Li Lin, 2022. "Establishing Urban Revitalization and Regional Development Strategies with Consideration of Urban Stakeholders Based on the ISA-NRM Approach," Sustainability, MDPI, vol. 14(12), pages 1-28, June.
    2. Ibrahim Mutambik, 2023. "The Global Whitewashing of Smart Cities: Citizens’ Perspectives," Sustainability, MDPI, vol. 15(10), pages 1-16, May.
    3. Sesil Koutra & Christos S. Ioakimidis, 2022. "Unveiling the Potential of Machine Learning Applications in Urban Planning Challenges," Land, MDPI, vol. 12(1), pages 1-19, December.
    4. Ana Cristina Fachinelli & Tan Yigitcanlar & Jamile Sabatini-Marques & Tatiana Tucunduva Philippi Cortese & Debora Sotto & Bianca Libardi, 2023. "Urban Smartness and City Performance: Identifying Brazilian Smart Cities through a Novel Approach," Sustainability, MDPI, vol. 15(13), pages 1-24, June.
    5. D’Amico, Gaspare & Arbolino, Roberta & Shi, Lei & Yigitcanlar, Tan & Ioppolo, Giuseppe, 2022. "Digitalisation driven urban metabolism circularity: A review and analysis of circular city initiatives," Land Use Policy, Elsevier, vol. 112(C).
    6. Dorota Kamrowska-Załuska, 2021. "Impact of AI-Based Tools and Urban Big Data Analytics on the Design and Planning of Cities," Land, MDPI, vol. 10(11), pages 1-19, November.
    7. Seng Boon Lim & Jalaluddin Abdul Malek & Md Farabi Yussoff Md Yussoff & Tan Yigitcanlar, 2021. "Understanding and Acceptance of Smart City Policies: Practitioners’ Perspectives on the Malaysian Smart City Framework," Sustainability, MDPI, vol. 13(17), pages 1-31, August.
    8. Bernd W. Wirtz & Marcel Becker & Florian W. Schmidt, 2022. "Smart city services: an empirical analysis of citizen preferences," Public Organization Review, Springer, vol. 22(4), pages 1063-1080, December.
    9. Yanmin Xu & Wengang Li & Jianjiang Tai & Chunjiong Zhang, 2022. "A Bibliometric-Based Analytical Framework for the Study of Smart City Lifeforms in China," IJERPH, MDPI, vol. 19(22), pages 1-17, November.
    10. Ebtesam Alomari & Iyad Katib & Aiiad Albeshri & Rashid Mehmood, 2021. "COVID-19: Detecting Government Pandemic Measures and Public Concerns from Twitter Arabic Data Using Distributed Machine Learning," IJERPH, MDPI, vol. 18(1), pages 1-34, January.
    11. Nancy Micozzi & Tan Yigitcanlar, 2022. "Understanding Smart City Policy: Insights from the Strategy Documents of 52 Local Governments," Sustainability, MDPI, vol. 14(16), pages 1-26, August.
    12. Rocco Mazza & Emma Zavarrone & Mirko Olivieri & Daniela Corsaro, 2022. "A text mining approach for CSR communication: an explorative analysis of energy firms on Twitter in the post-pandemic era," Italian Journal of Marketing, Springer, vol. 2022(3), pages 317-340, September.
    13. Song Yang & Yinfeng Su & Qin Yu, 2024. "Smart-City Policy in China: Opportunities for Innovation and Challenges to Sustainable Development," Sustainability, MDPI, vol. 16(16), pages 1-32, August.
    14. Turgut Acikara & Bo Xia & Tan Yigitcanlar & Carol Hon, 2023. "Contribution of Social Media Analytics to Disaster Response Effectiveness: A Systematic Review of the Literature," Sustainability, MDPI, vol. 15(11), pages 1-50, May.
    15. Clement, Dr. Jessica & Crutzen, Prof. Nathalie, 2021. "How Local Policy Priorities Set the Smart City Agenda," Technological Forecasting and Social Change, Elsevier, vol. 171(C).
    16. Thiago Poleto & Thyago Celso Cavalcante Nepomuceno & Victor Diogho Heuer de Carvalho & Ligiane Cristina Braga de Oliveira Friaes & Rodrigo Cleiton Paiva de Oliveira & Ciro José Jardim Figueiredo, 2023. "Information Security Applications in Smart Cities: A Bibliometric Analysis of Emerging Research," Future Internet, MDPI, vol. 15(12), pages 1-36, December.
    17. Butler, Luke & Yigitcanlar, Tan & Paz, Alexander & Areed, Wala, 2022. "How can smart mobility bridge the first/last mile gap? Empirical evidence on public attitudes from Australia," Journal of Transport Geography, Elsevier, vol. 104(C).
    18. Seng Boon Lim & Jalaluddin Abdul Malek & Tan Yigitcanlar, 2021. "Post-Materialist Values of Smart City Societies: International Comparison of Public Values for Good Enough Governance," Future Internet, MDPI, vol. 13(8), pages 1-13, August.
    19. Tatiana Tucunduva Philippi Cortese & Jairo Filho Sousa de Almeida & Giseli Quirino Batista & José Eduardo Storopoli & Aaron Liu & Tan Yigitcanlar, 2022. "Understanding Sustainable Energy in the Context of Smart Cities: A PRISMA Review," Energies, MDPI, vol. 15(7), pages 1-38, March.
    20. Stylianos Ioannidis & Christos Karelakis & Zacharias Papanikolaou & George Theodossiou, 2022. "Exploring Digitalisation Adaptation of Agro-food Firms: Evidence from Greece," International Journal of Business and Economic Sciences Applied Research (IJBESAR), International Hellenic University (IHU), Kavala Campus, Greece (formerly Eastern Macedonia and Thrace Institute of Technology - EMaTTech), vol. 15(1), pages 94-104, July.
    21. Li, Wenda & Yigitcanlar, Tan & Liu, Aaron & Erol, Isil, 2022. "Mapping two decades of smart home research: A systematic scientometric analysis," Technological Forecasting and Social Change, Elsevier, vol. 179(C).

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