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An assessment of trends in technology use, innovative work practices and employees' attitudes in Europe

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  • L. Martin
  • N. Omrani

Abstract

Several studies of innovative work practices show a positive link with firm performance and employees' task involvement, organizational commitment and citizenship behaviours. One of the recent changes faced by firms is the introduction of Information and Communication Technologies (ICTs). Although several empirical studies analyse the links between ICT use, innovative work practices and firm performance, employee-level analyses are scarce. Using data from the European Working Condition Survey (EWCS), this article investigates the relationships between use of the Internet and computers and positive attitudes among employees (social support, job satisfaction, extra effort) in the European context. Our empirical results are based on data for more than 9500 employees from 16 European countries in 2005, and more than 14000 in 2010. Among the different effects of ICT use, based on the results for the 2005, 2010 and the pooled 2005-2010 sample, and in a within-cohorts change analysis, we find that Internet use is positively related to employees' job satisfaction and extra effort. We find that computer use is not related to employees' behaviours. We find also that most of the innovative work practices considered are positively related to employees' positive attitudes.

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  • L. Martin & N. Omrani, 2015. "An assessment of trends in technology use, innovative work practices and employees' attitudes in Europe," Applied Economics, Taylor & Francis Journals, vol. 47(6), pages 623-638, February.
    • Handle: RePEc:taf:applec:v:47:y:2015:i:6:p:623-638
    DOI: 10.1080/00036846.2014.978072
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    Cited by:

    1. Campaña, Juan Carlos & Ortega, Raquel, 2020. "Time devoted by the elderly to the Internet: Influence of personal and family variables in Mexico and Chile," MPRA Paper 100977, University Library of Munich, Germany.
    2. LECHEVALIER, Sébastien & MOFAKHAMI, Malo, 2023. "Analyzing the diverse impact of digital use on the job quality : Comparing work organization and job satisfaction in Japan and France," Discussion Paper Series 740, Institute of Economic Research, Hitotsubashi University.
    3. Thomas Bolli & Filippo Pusterla, 2022. "Decomposing the effects of digitalization on workers’ job satisfaction," International Review of Economics, Springer;Happiness Economics and Interpersonal Relations (HEIRS), vol. 69(2), pages 263-300, June.
    4. Castellacci, Fulvio & Tveito, Vegard, 2018. "Internet use and well-being: A survey and a theoretical framework," Research Policy, Elsevier, vol. 47(1), pages 308-325.
    5. Ludivine Martin, 2020. "How to retain motivated employees in their jobs?," Economic and Industrial Democracy, Department of Economic History, Uppsala University, Sweden, vol. 41(4), pages 910-953, November.
    6. Fulvio Castellacci & Clara Viñas-Bardolet, 2017. "Internet use and job satisfaction," Working Papers on Innovation Studies 20170126, Centre for Technology, Innovation and Culture, University of Oslo.
    7. Ludivine Martin, 2017. "Do Innovative Work Practices and Use of Information and Communication Technologies Motivate Employees?," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 56(2), pages 263-292, April.
    8. Jonghak Sun, 2017. "The effect of information technology on IT-facilitated coordination, IT-facilitated autonomy, and decision-makings at the individual level," Applied Economics, Taylor & Francis Journals, vol. 49(2), pages 138-155, January.
    9. Cuihong Long & Jiajun Han & Chengzhi Yi, 2020. "Does the Effect of Internet Use on Chinese Citizens’ Psychological Well-Being Differ Based on Their Hukou Category?," IJERPH, MDPI, vol. 17(18), pages 1-21, September.
    10. Anna Kwiotkowska & Magdalena Gębczyńska, 2022. "Job Satisfaction and Work Characteristics Combinations in Industry 4.0 Environment—Insight from the Polish SMEs in the Post–Pandemic Era," Sustainability, MDPI, vol. 14(20), pages 1-18, October.
    11. HAURET Laetitia & MARTIN Ludivine & OMRANI Nessrine & WILLIAMS Donald R., 2016. "Exposure, participation in human resource management practices and employee attitudes," LISER Working Paper Series 2016-16, Luxembourg Institute of Socio-Economic Research (LISER).
    12. Gul Coskun Degirmen & Derya Ozilhan Ozbey & Emine Sardagı & Ilknur Cevik Tekin & Durmus Koc & Pınar Erdogan & Feden Koc & Emel Arık, 2024. "How Does Digital Transformation Moderate Green Culture, Job Satisfaction, and Competitive Advantage in Sustainable Hotels?," Sustainability, MDPI, vol. 16(18), pages 1-28, September.
    13. Sun, Jonghak & Teng, James T.C., 2017. "The construct of information systems use benefits: Theoretical explication of its underlying dimensions and the development of a measurement scale," International Journal of Information Management, Elsevier, vol. 37(5), pages 400-416.
    14. Zheng, Shilin & Duan, Yuwei & Ward, Michael R., 2019. "The effect of broadband internet on divorce in China," Technological Forecasting and Social Change, Elsevier, vol. 139(C), pages 99-114.
    15. Ruiz-Rodríguez, Francisca & Lucendo-Monedero, Angel Luis & González-Relaño, Reyes, 2018. "Measurement and characterisation of the Digital Divide of Spanish regions at enterprise level. A comparative analysis with the European context," Telecommunications Policy, Elsevier, vol. 42(3), pages 187-211.
    16. Margarita Billon & Fernando Lera-Lopez & Rocio Marco, 2016. "ICT use by households and firms in the EU: links and determinants from a multivariate perspective," Review of World Economics (Weltwirtschaftliches Archiv), Springer;Institut für Weltwirtschaft (Kiel Institute for the World Economy), vol. 152(4), pages 629-654, November.

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