IDEAS home Printed from https://ideas.repec.org/a/taf/apbizr/v27y2021i3p378-404.html
   My bibliography  Save this article

How business model innovation overcomes barriers during manufacturers’ servitization transformation: a case study of two top piano manufacturers in China

Author

Listed:
  • Qiang Xu
  • Jinghui Yu
  • Jianxin Xu
  • Guangxi Zhang
  • Canying Liang

Abstract

Servitization is important for manufacturers’ strategic transition, yet applying servitization has significant barriers. Business model innovation is regarded as a systematic solution of overcoming the barriers. However, it has been insufficiently studied especially in emerging economies. Therefore, we conducted a multi-case study of two leading piano manufacturers engaging in services in China, and explore the process of business model innovation for their servitization. This study finds that, with the facilitation of dynamic capabilities, manufacturers address the barriers through business model innovation in three elements of content, structure and governance, and finally form a new business model with ambidexterity, in which efficiency-centred theme and novelty-centred theme can coexist, interact, and dynamically match with emerging economies’ context. This study provides new insights on how manufacturers in emerging economies conduct business model innovation for realizing their servitization transformation.

Suggested Citation

  • Qiang Xu & Jinghui Yu & Jianxin Xu & Guangxi Zhang & Canying Liang, 2021. "How business model innovation overcomes barriers during manufacturers’ servitization transformation: a case study of two top piano manufacturers in China," Asia Pacific Business Review, Taylor & Francis Journals, vol. 27(3), pages 378-404, May.
  • Handle: RePEc:taf:apbizr:v:27:y:2021:i:3:p:378-404
    DOI: 10.1080/13602381.2021.1894722
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/13602381.2021.1894722
    Download Restriction: Access to full text is restricted to subscribers.

    File URL: https://libkey.io/10.1080/13602381.2021.1894722?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Diogo Pombo & Mário Franco, 2023. "A qualitative investigation of infusing products with service via strategic alliances among SMEs: a case of servitization," Service Business, Springer;Pan-Pacific Business Association, vol. 17(2), pages 529-555, June.
    2. Chirumalla, Koteshwar & Leoni, Luna & Oghazi, Pejvak, 2023. "Moving from servitization to digital servitization: Identifying the required dynamic capabilities and related microfoundations to facilitate the transition," Journal of Business Research, Elsevier, vol. 158(C).
    3. José Oliveira & António Azevedo & João J. Ferreira & Sofia Gomes & João M. Lopes, 2021. "An insight on B2B Firms in the Age of Digitalization and Paperless Processes," Sustainability, MDPI, vol. 13(21), pages 1-21, October.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:apbizr:v:27:y:2021:i:3:p:378-404. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/FAPB20 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.