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A Qualitative Exploration of Oral Communication Apprehension

Author

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  • Marann Byrne
  • Barbara Flood
  • Dan Shanahan

Abstract

Prior research has identified communication apprehension (CA), or fear of communicating, as a major factor which inhibits an individual's willingness to communicate and his/her capability to develop effective communication skills. While many prior studies have measured oral communication apprehension of students, there has been little qualitative exploration of the phenomenon. This study was conducted by interviewing first-year business and accounting students at a higher education institution in Ireland who were identified as encountering varying levels of oral communication apprehension. The experiences of the students in communicating in different contexts are analysed and the impact of factors, such as fear of peer evaluation, prior communication experiences, and preparation, are considered.

Suggested Citation

  • Marann Byrne & Barbara Flood & Dan Shanahan, 2012. "A Qualitative Exploration of Oral Communication Apprehension," Accounting Education, Taylor & Francis Journals, vol. 21(6), pages 565-581, December.
    • Handle: RePEc:taf:accted:v:21:y:2012:i:6:p:565-581
    DOI: 10.1080/09639284.2012.725636
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    Cited by:

    1. Rashad Faleh Alhasan & Khatra Amar, 2024. "Exploring Psychological Mechanisms of OCA in Jordanian Universities: A Case Study of Al al-Bayt University," World Journal of English Language, Sciedu Press, vol. 14(2), pages 310-310, March.
    2. Arquero, José Luis & Fernández-Polvillo, Carmen & Hassall, Trevor & Joyce, John, 2017. "Relationships between communication apprehension, ambiguity tolerance and learning styles in accounting students," Revista de Contabilidad - Spanish Accounting Review, Elsevier, vol. 20(1), pages 13-24.
    3. Apostolou, Barbara & Dorminey, Jack W. & Hassell, John M. & Watson, Stephanie F., 2013. "Accounting education literature review (2010–2012)," Journal of Accounting Education, Elsevier, vol. 31(2), pages 107-161.

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