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Identifying Sustainability-Value Creation Drivers for a Company in the Water Industry Sector: an Empirical Study

Author

Listed:
  • Carlos Humberto Hurtado-Jaramillo

    (Universidad de Vic)

  • Ming-Chuan Chiu

    (National Tsing Hua University)

  • Núria Arimany-Serrat

    (Universidad de Vic)

  • Xavier Ferràs

    (Universidad de Vic)

  • Dulcinea Meijide

    (Sustainable Development Directorate, Suez Spain)

Abstract

Research goal focused on to determine how companies in the water industry sector can address the challenge of embedding sustainability into the mainstream-business. The methodology was based on a documentary review, and an experimental implementation with a focus group which consists of decision-makers belong the company’s business scope. The process contributed at distinguishing between ‘sustainability values of global interest’ and ‘sustainability values within the business scope’ according to decision-makers’ perspective. As a result, a common framework based on sustainability values emerged, which is a useful tool to analyse value dissonances in supplier-client relationships, identify value perception gaps in the business strategy, and simultaneously drive the value creation processes at an inter-organizational level. The research sheds light on the importance of identifying and aligning expectations on sustainability’s contribution to the water business development, getting business actors involved closely in the implementation and execution of the Sustainable Development Goals and the Business Alliance for Water & Climate Change.

Suggested Citation

  • Carlos Humberto Hurtado-Jaramillo & Ming-Chuan Chiu & Núria Arimany-Serrat & Xavier Ferràs & Dulcinea Meijide, 2018. "Identifying Sustainability-Value Creation Drivers for a Company in the Water Industry Sector: an Empirical Study," Water Resources Management: An International Journal, Published for the European Water Resources Association (EWRA), Springer;European Water Resources Association (EWRA), vol. 32(12), pages 3961-3978, September.
    • Handle: RePEc:spr:waterr:v:32:y:2018:i:12:d:10.1007_s11269-018-2030-5
    DOI: 10.1007/s11269-018-2030-5
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    References listed on IDEAS

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