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Tourism and ICT Solutions in the COVID-19 Era: A Comparison Between Japan and Sweden

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  • Akira Ide

    (Kanazawa University)

Abstract

Due to the spread of the new coronavirus (COVID-19), the tourism industry has been experiencing a worldwide crisis. However, the effects of the virus differ widely across regions and countries, and the current situation varies considerably. In this study, I will discuss the difficulties faced by the tourism industry regarding the new coronavirus by comparing Japan and Sweden, focusing on discrimination in the tourism industry. In Japan, discrimination based on place of residence has been observed, while in Sweden, race-based discrimination has been confirmed. Considering the current situation, we will examine how information and communication technology (ICT) can be used to salvage the tourism industry in each country. Specifically, we propose a method to increase the sense of security of guests and hosts in the tourism industry through many types of location-based games, such as Pokémon Go and various contact tracing apps. This study is expected to foster trust in the tourism and service industries and bring about business innovation.

Suggested Citation

  • Akira Ide, 2021. "Tourism and ICT Solutions in the COVID-19 Era: A Comparison Between Japan and Sweden," The Review of Socionetwork Strategies, Springer, vol. 15(1), pages 195-211, June.
    • Handle: RePEc:spr:trosos:v:15:y:2021:i:1:d:10.1007_s12626-021-00072-x
    DOI: 10.1007/s12626-021-00072-x
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    References listed on IDEAS

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    1. Lee, Hae Young & Bonn, Mark A. & Reid, Earl L. & Kim, Woo Gon, 2017. "Differences in tourist ethical judgment and responsible tourism intention: An ethical scenario approach," Tourism Management, Elsevier, vol. 60(C), pages 298-307.
    2. Martins, Marco Martins, 2018. "Tourism Planning and Tourismphobia: An Analysis of the Strategic Tourism Plan of Barcelona 2010-2015," MPRA Paper 88203, University Library of Munich, Germany.
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    Cited by:

    1. Najib Noorashid & Wei Lee Chin, 2021. "Coping with COVID-19: The Resilience and Transformation of Community-Based Tourism in Brunei Darussalam," Sustainability, MDPI, vol. 13(15), pages 1-28, August.
    2. Driss El Kadiri Boutchich, 2024. "Tourism performance evaluation and analysis from composite index and slack based method," OPSEARCH, Springer;Operational Research Society of India, vol. 61(2), pages 501-523, June.

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