Performance effects of aligning service innovation and the strategic use of information technology
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DOI: 10.1007/s11628-013-0192-z
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- Rahman Dwi Wahyudi & Moses Laksono Singgih & Mokh Suef, 2022. "Investigation of Product–Service System Components as Control Points for Value Creation and Development Process," Sustainability, MDPI, vol. 14(23), pages 1-23, December.
- Palanisamy Ganesan & Manohar Sridhar, 2016. "Service Innovation and Customer Performance of Telecommunication Service Provider: A Study on Mediation Effect of Corporate Reputation," Corporate Reputation Review, Palgrave Macmillan, vol. 19(1), pages 77-101, February.
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Keywords
Service innovation; Strategic use of information technology; Service innovation performance; Alignment;All these keywords.
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