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Managing Guest Flow in Georgia Aquarium After the Dolphin Tales Show Opening

Author

Listed:
  • Andriy Shapoval

    (Georgia Institute of Technology)

  • Eva K. Lee

    (Georgia Institute of Technology)

Abstract

This study considers guest flows to scheduled events in the Georgia Aquarium. We introduce three stochastic models for arrival-departure processes that become interconnected in the periods of high demand for two distinct shows in parallel. Having the goals to prevent, control, and mitigate congestions with minimizing operating costs, we develop and solve a large-scale Mixed Integer Nonlinear Programming problem.

Suggested Citation

  • Andriy Shapoval & Eva K. Lee, 2022. "Managing Guest Flow in Georgia Aquarium After the Dolphin Tales Show Opening," SN Operations Research Forum, Springer, vol. 3(3), pages 1-21, September.
    • Handle: RePEc:spr:snopef:v:3:y:2022:i:3:d:10.1007_s43069-022-00153-9
    DOI: 10.1007/s43069-022-00153-9
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    References listed on IDEAS

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