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Industrial Service Networks erfolgreich steuern

Author

Listed:
  • Jens Hogreve

    (Inhaber des Lehrstuhls für ABWL und Dienstleistungsmanagement der Katholischen Universität Eichstätt-Ingolstadt)

  • Mirjam Velleuer

    (Wissenschaftliche Mitarbeiterin am Lehrstuhl für ABWL und Dienstleistungsmanagement der Katholischen Universität Eichstätt-Ingolstadt)

Abstract

Zusammenfassung Produzierende Unternehmen erweitern im Rahmen der Service Transition zunehmend ihr Geschäftsmodell um hybride Angebote. Die Chancen und Herausforderungen der Service Transition werden ebenso wie die Erfolgsfaktoren des Angebots industrieller Dienstleistungen in Forschung und Praxis bereits intensiv diskutiert. Wenig Beachtung finden hierbei bislang Netzwerke zur Erbringung industrieller Dienstleistungen. Obwohl jüngste Arbeiten sich mit der Konzeptualisierung von Dienstleistungsnetzwerken in einem B2B-Kontext auseinandersetzen, ist die Forschung in Bezug auf das Management von Industrial Service Networks noch nicht weit fortgeschritten. An dieser Lücke setzt der vorliegende Beitrag an. Im Rahmen einer konzeptionellen und empirisch qualitativen Analyse werden Erfolgsfaktoren der Steuerung von Industrial Service Networks aufgezeigt und Implikationen für ihr Management abgeleitet.

Suggested Citation

  • Jens Hogreve & Mirjam Velleuer, 2015. "Industrial Service Networks erfolgreich steuern," Schmalenbach Journal of Business Research, Springer, vol. 67(69), pages 35-59, January.
    • Handle: RePEc:spr:sjobre:v:67:y:2015:i:69:d:10.1007_bf03372933
    DOI: 10.1007/BF03372933
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    References listed on IDEAS

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    More about this item

    Keywords

    L84; O14;

    JEL classification:

    • L84 - Industrial Organization - - Industry Studies: Services - - - Personal, Professional, and Business Services
    • O14 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Industrialization; Manufacturing and Service Industries; Choice of Technology

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