IDEAS home Printed from https://ideas.repec.org/a/spr/queues/v101y2022i3d10.1007_s11134-021-09722-x.html
   My bibliography  Save this article

Regulation of a single-server queue with customers who dynamically choose their service durations

Author

Listed:
  • Royi Jacobovic

    (The Hebrew University of Jerusalem)

Abstract

In recent years, there is a growing attention towards queueing models with customers who choose their service durations. The model assumptions in the existing literature imply that every customer knows his service demand when he enters into the service position. Clearly, this property is not consistent with some real-life situations. Motivated by this issue, the current work includes a single-server queueing model with customers who dynamically choose their service durations. In this setup, the main result is existence of a quadratic price function which (1) implies an optimal resource allocation from a social point of view and (2) internalizes the externalities in the system. In addition, it is explained how to compute its parameters efficiently.

Suggested Citation

  • Royi Jacobovic, 2022. "Regulation of a single-server queue with customers who dynamically choose their service durations," Queueing Systems: Theory and Applications, Springer, vol. 101(3), pages 245-290, August.
  • Handle: RePEc:spr:queues:v:101:y:2022:i:3:d:10.1007_s11134-021-09722-x
    DOI: 10.1007/s11134-021-09722-x
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s11134-021-09722-x
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.

    File URL: https://libkey.io/10.1007/s11134-021-09722-x?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. John D. Hey, 2018. "Experimental investigations of errors in decision making under risk," World Scientific Book Chapters, in: Experiments in Economics Decision Making and Markets, chapter 17, pages 381-388, World Scientific Publishing Co. Pte. Ltd..
    2. Wayne A. Leeman, 1964. "Letter to the Editor—The Reduction of Queues Through the Use of Price," Operations Research, INFORMS, vol. 12(5), pages 783-785, October.
    3. Marina Agranov & Pietro Ortoleva, 2017. "Stochastic Choice and Preferences for Randomization," Journal of Political Economy, University of Chicago Press, vol. 125(1), pages 40-68.
    4. Naor, P, 1969. "The Regulation of Queue Size by Levying Tolls," Econometrica, Econometric Society, vol. 37(1), pages 15-24, January.
    5. L. Alili & A. E. Kyprianou, 2005. "Some remarks on first passage of Levy processes, the American put and pasting principles," Papers math/0508487, arXiv.org.
    6. Ariel Rubinstein, 2012. "Lecture Notes in Microeconomic Theory: The Economic Agent Second Edition," Economics Books, Princeton University Press, edition 2, number 9742.
    7. Moshe Haviv & Ya'acov Ritov, 1998. "Externalities, Tangible Externalities, and Queue Disciplines," Management Science, INFORMS, vol. 44(6), pages 850-858, June.
    8. Ballinger, T Parker & Wilcox, Nathaniel T, 1997. "Decisions, Error and Heterogeneity," Economic Journal, Royal Economic Society, vol. 107(443), pages 1090-1105, July.
    9. Edelson, Noel M & Hildebrand, David K, 1975. "Congestion Tolls for Poisson Queuing Processes," Econometrica, Econometric Society, vol. 43(1), pages 81-92, January.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Royi Jacobovic, 2022. "Internalization of externalities in queues with discretionary services," Queueing Systems: Theory and Applications, Springer, vol. 100(3), pages 453-455, April.
    2. Royi Jacobovic & Nikki Levering & Onno Boxma, 2023. "Externalities in the M/G/1 queue: LCFS-PR versus FCFS," Queueing Systems: Theory and Applications, Springer, vol. 104(3), pages 239-267, August.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Moshe Haviv & Binyamin Oz, 2018. "Self-Regulation of an Unobservable Queue," Management Science, INFORMS, vol. 64(5), pages 2380-2389, May.
    2. Blavatskyy, Pavlo, 2018. "Fechner’s strong utility model for choice among n>2 alternatives: Risky lotteries, Savage acts, and intertemporal payoffs," Journal of Mathematical Economics, Elsevier, vol. 79(C), pages 75-82.
    3. Duffy, Sean & Gussman, Steven & Smith, John, 2021. "Visual judgments of length in the economics laboratory: Are there brains in stochastic choice?," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 93(C).
    4. Duffy, Sean & Smith, John, 2020. "An economist and a psychologist form a line: What can imperfect perception of length tell us about stochastic choice?," MPRA Paper 99417, University Library of Munich, Germany.
    5. Refael Hassin, 2022. "Profit maximization and cost balancing in queueing systems," Queueing Systems: Theory and Applications, Springer, vol. 100(3), pages 429-431, April.
    6. Jay Pil Choi & Byung‐Cheol Kim, 2010. "Net neutrality and investment incentives," RAND Journal of Economics, RAND Corporation, vol. 41(3), pages 446-471, September.
    7. Simone Cerreia-Vioglio & David Dillenberger & Pietro Ortoleva & Gil Riella, 2019. "Deliberately Stochastic," American Economic Review, American Economic Association, vol. 109(7), pages 2425-2445, July.
      • Simone Cerreia-Vioglio & David Dillenberger & Pietro Ortoleva & Gil Riella, 2012. "Deliberately Stochastic," PIER Working Paper Archive 17-013, Penn Institute for Economic Research, Department of Economics, University of Pennsylvania, revised 25 May 2017.
    8. Moshe Haviv & Binyamin Oz, 2021. "A busy period approach to some queueing games," Queueing Systems: Theory and Applications, Springer, vol. 97(3), pages 261-277, April.
    9. Qingqing Ma & Yiqiang Q. Zhao & Weiqi Liu & Jihong Li, 2019. "Customer Strategic Joining Behavior in Markovian Queues with Working Vacations and Vacation Interruptions Under Bernoulli Schedule," Asia-Pacific Journal of Operational Research (APJOR), World Scientific Publishing Co. Pte. Ltd., vol. 36(01), pages 1-26, February.
    10. Shan Gao & Hua Dong & Xianchao Wang, 2021. "Equilibrium and pricing analysis for an unreliable retrial queue with limited idle period and single vacation," Operational Research, Springer, vol. 21(1), pages 621-643, March.
    11. Manlu Chen & Ming Hu & Jianfu Wang, 2022. "Food Delivery Service and Restaurant: Friend or Foe?," Management Science, INFORMS, vol. 68(9), pages 6539-6551, September.
    12. Refael Hassin & Ricky Roet-Green, 2017. "The Impact of Inspection Cost on Equilibrium, Revenue, and Social Welfare in a Single-Server Queue," Operations Research, INFORMS, vol. 65(3), pages 804-820, June.
    13. Moshe, Shir & Oz, Binyamin, 2023. "Charging more for priority via two-part tariff for accumulating priorities," European Journal of Operational Research, Elsevier, vol. 304(2), pages 652-660.
    14. Zhao, Chen & Wang, Zhongbin, 2023. "The impact of line-sitting on a two-server queueing system," European Journal of Operational Research, Elsevier, vol. 308(2), pages 782-800.
    15. Schmidt, Ulrich & Neugebauer, Tibor, 2003. "An Experimental Investigation of the Role of Errors for Explaining Violations of Expected Utility," Hannover Economic Papers (HEP) dp-279, Leibniz Universität Hannover, Wirtschaftswissenschaftliche Fakultät.
    16. Hassin, Refael & Haviv, Moshe & Oz, Binyamin, 2023. "Strategic behavior in queues with arrival rate uncertainty," European Journal of Operational Research, Elsevier, vol. 309(1), pages 217-224.
    17. Nimrod Dvir & Refael Hassin & Uri Yechiali, 2020. "Strategic behaviour in a tandem queue with alternating server," Queueing Systems: Theory and Applications, Springer, vol. 96(3), pages 205-244, December.
    18. Nur Ayvaz‐Çavdaroğlu & Mürüvvet Büyükboyacı, 2022. "Analyzing multiple pricing decisions for substitutes under stochastic demand: An experiment," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 43(5), pages 1351-1361, July.
    19. Tesnim Naceur & Yezekael Hayel, 2020. "Deterministic state-based information disclosure policies and social welfare maximization in strategic queueing systems," Queueing Systems: Theory and Applications, Springer, vol. 96(3), pages 303-328, December.
    20. Bradford, Richard M., 1996. "Pricing, routing, and incentive compatibility in multiserver queues," European Journal of Operational Research, Elsevier, vol. 89(2), pages 226-236, March.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:queues:v:101:y:2022:i:3:d:10.1007_s11134-021-09722-x. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.