IDEAS home Printed from https://ideas.repec.org/a/spr/qualqt/v57y2023i5d10.1007_s11135-022-01533-3.html
   My bibliography  Save this article

The changing face of HR professionals’ expectations amidst COVID-19: a comparison in between Sri Lanka and foreign context

Author

Listed:
  • Weerarathna R. S

    (Sri Lanka Institute of Information Technology)

  • Rathnayake R.M.N. M

    (Sri Lanka Institute of Information Technology)

  • Perera L.R.H. G

    (Sri Lanka Institute of Information Technology)

  • Kaluarachchi K.R. M

    (Sri Lanka Institute of Information Technology)

  • Arambawatta L. V

    (Sri Lanka Institute of Information Technology)

  • H.W.M.C Weligodapola

    (Sri Lanka Institute of Information Technology)

Abstract

The COVID-19 has brought significant transformation to organizations throughout the world in expediting the sudden transition to digital business operations for business continuity. Thus, businesses need to examine the expectations of Human Resource (HR) professionals to adapt to the unexpected changes aroused by the novel COVID-19 pandemic. The study aimed to compare HR professionals’ expectations from the workplace in Sri Lanka and foreign countries during the COVID-19 pandemic. The researchers utilized the qualitative research method and applied the thematic analysis in order to analyze the gathered data from 28 semi-structured interviews. According to the findings, HR professionals in Sri Lanka anticipate returning to work at office premises, and if this work transition continues in the future, they expect more incentives and strategies for work-life balance. In contrast, HR professionals in foreign countries anticipate a hybrid work culture with employee wellbeing sessions. Accordingly, the study implies that organizations should facilitate the expected requirements to continue work in the current and future crises. The HR policymakers will be able to carry out more precise planning activities in the future when developing policies related to managing HR functions in crises.

Suggested Citation

  • Weerarathna R. S & Rathnayake R.M.N. M & Perera L.R.H. G & Kaluarachchi K.R. M & Arambawatta L. V & H.W.M.C Weligodapola, 2023. "The changing face of HR professionals’ expectations amidst COVID-19: a comparison in between Sri Lanka and foreign context," Quality & Quantity: International Journal of Methodology, Springer, vol. 57(5), pages 4307-4326, October.
    • Handle: RePEc:spr:qualqt:v:57:y:2023:i:5:d:10.1007_s11135-022-01533-3
    DOI: 10.1007/s11135-022-01533-3
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s11135-022-01533-3
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s11135-022-01533-3?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Lucía Muñoz-Pascual & Carla Curado & Jesús Galende, 2019. "The Triple Bottom Line on Sustainable Product Innovation Performance in SMEs: A Mixed Methods Approach," Sustainability, MDPI, vol. 11(6), pages 1-22, March.
    2. Paula Caligiuri & Helen De Cieri & Dana Minbaeva & Alain Verbeke & Angelika Zimmermann, 2020. "International HRM insights for navigating the COVID-19 pandemic: Implications for future research and practice," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 51(5), pages 697-713, July.
    3. Carnevale, Joel B. & Hatak, Isabella, 2020. "Employee adjustment and well-being in the era of COVID-19: Implications for human resource management," Journal of Business Research, Elsevier, vol. 116(C), pages 183-187.
    4. Kelvin Mwita, 2020. "Effects Of Corona Virus Pandemic (Covid-19) On Selected Human Resource Management Practices In Tanzania," Post-Print hal-03621110, HAL.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Sangeeta Gupta & Poonam Devdutt & Urmila Jagadeeswari Itam, 2022. "Centrality of psychological well-being of IT employees during COVID-19 and beyond," DECISION: Official Journal of the Indian Institute of Management Calcutta, Springer;Indian Institute of Management Calcutta, vol. 49(4), pages 365-380, December.
    2. Yifan Zhong & Yameng Li & Jian Ding & Yiyi Liao, 2021. "Risk Management: Exploring Emerging Human Resource Issues during the COVID-19 Pandemic," JRFM, MDPI, vol. 14(5), pages 1-23, May.
    3. Lipsa Jena & Subash Chandra Pattnaik, 2023. "COVID-19: Challenges and Changes for Human Resource Management Professionals," Journal of Studies in Dynamics and Change (JSDC), ISSN: 2348-7038, Voices of Inclusive Change and Expressions- (VOICE) Trust, Dehradun, Uttarakhand, vol. 10(2), pages 11-18, April-Jun.
    4. Farndale, Elaine & Horak, Sven & Piyanontalee, Rakoon & Puffer, Sheila M. & Vidović, Maja, 2025. "Looking back to look forward: Disruption, innovation and future trends in international human resource management," International Business Review, Elsevier, vol. 34(1).
    5. Jacob P. Manahan, 2022. "Implementation of PRIME-HRM Program Using Cloud-Based Technology," Technium, Technium Science, vol. 4(1), pages 102-119.
    6. Lukas Heidt & Felix Gauger & Andreas Pfnür, 2023. "Work from Home Success: Agile work characteristics and the Mediating Effect of supportive HRM," Review of Managerial Science, Springer, vol. 17(6), pages 2139-2164, August.
    7. Sato, Akiko & Panibratov, Andrei, 2023. "Causal mechanisms of COVID-19 disruptive effects on liability of foreignness and the emergence of new firm-specific advantages," International Business Review, Elsevier, vol. 32(4).
    8. Sasmita Misra & Abhilash Ponnam & Pratyush Banerjee, 2023. "COVID-19 Induced New Workplace HR Practices: Practitioners’ Perspectives from India," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 48(2), pages 261-279, May.
    9. Luyang Zhou & Shengxiao Li & Lianxi Zhou & Hong Tao & Dave Bouckenooghe, 2023. "The effects of perceived organizational support on employees’ sense of job insecurity in times of external threats: an empirical investigation under lockdown conditions in China," Asian Business & Management, Palgrave Macmillan, vol. 22(4), pages 1567-1591, September.
    10. Jooss, Stefan & Conroy, Kieran M. & McDonnell, Anthony, 2022. "From travel to virtual work: The transitional experiences of global workers during Covid-19," International Business Review, Elsevier, vol. 31(6).
    11. Ni, Dan & Jiwen Song, Lynda & Zheng, Xiaoming & Zhu, Jinlong & Zhang, Mengyi & Xu, Lingxiao, 2022. "Extending a helping hand: How receiving gratitude makes a difference in employee performance during a crisis," Journal of Business Research, Elsevier, vol. 149(C), pages 967-982.
    12. Ali Zackery & Joseph Amankwah-Amoah & Zahra Heidari Darani & Shiva Ghasemi, 2022. "COVID-19 Research in Business and Management: A Review and Future Research Agenda," Sustainability, MDPI, vol. 14(16), pages 1-32, August.
    13. Ana Labella-Fernández & M. Mar Serrano-Arcos & Belén Payán-Sánchez, 2021. "Firm Growth as a Driver of Sustainable Product Innovation: Mediation and Moderation Analysis. Evidence from Manufacturing Firms," IJERPH, MDPI, vol. 18(5), pages 1-22, March.
    14. Isabel Marques & Zélia Serrasqueiro & Fernanda Nogueira, 2021. "Managers’ Competences in Private Hospitals for Investment Decisions during the COVID-19 Pandemic," Sustainability, MDPI, vol. 13(4), pages 1-14, February.
    15. Xie, Junyi & Ifie, Kemefasu & Gruber, Thorsten, 2022. "The dual threat of COVID-19 to health and job security – Exploring the role of mindfulness in sustaining frontline employee-related outcomes," Journal of Business Research, Elsevier, vol. 146(C), pages 216-227.
    16. Lucía Muñoz-Pascual & Carla Curado & Jesús Galende, 2021. "Fuzzy Set Qualitative Comparative Analysis on the Adoption of Environmental Practices: Exploring Technological- and Human-Resource-Based Contributions," Mathematics, MDPI, vol. 9(13), pages 1-21, July.
    17. Syamsul Hadi & Ana Faridiana & Kusuma Chandra Kirana & Ambar Lukitaningsih & Christina Heti Tri Rahmawati & Eni Purnasari & Nabila Wahyuningtyas, 2024. "Political Skill and Transactional Leadership on Employee Performance: The Mediating Effect of Organizational Work Culture," Economic Studies journal, Bulgarian Academy of Sciences - Economic Research Institute, issue 4, pages 112-129.
    18. Nadia Kabbara & Hale Ozgit, 2023. "Effectiveness of resource management of Lebanese NGOs in response to COVID-19 and the Syrian crisis," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-11, December.
    19. Shu Da & Silje Fossum Fladmark & Irina Wara & Marit Christensen & Siw Tone Innstrand, 2022. "To Change or Not to Change: A Study of Workplace Change during the COVID-19 Pandemic," IJERPH, MDPI, vol. 19(4), pages 1-15, February.
    20. Alamzeb Aamir & Sharif Ullah Jan & Abdul Qadus & Abdelmohsen A. Nassani & Mohamed Haffar, 2021. "Impact of Knowledge Sharing on Sustainable Performance: Mediating Role of Employee’s Ambidexterity," Sustainability, MDPI, vol. 13(22), pages 1-13, November.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:qualqt:v:57:y:2023:i:5:d:10.1007_s11135-022-01533-3. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.