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Measuring Interviewer Performance in Telephone Surveys

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  • Claire Durand

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  • Claire Durand, 2005. "Measuring Interviewer Performance in Telephone Surveys," Quality & Quantity: International Journal of Methodology, Springer, vol. 39(6), pages 763-778, December.
    • Handle: RePEc:spr:qualqt:v:39:y:2005:i:6:p:763-778
    DOI: 10.1007/s11135-004-6781-0
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    References listed on IDEAS

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    1. Pamela Campanelli & Colm O'Muircheartaigh, 1999. "Interviewers, Interviewer Continuity, and Panel Survey Nonresponse," Quality & Quantity: International Journal of Methodology, Springer, vol. 33(1), pages 59-76, February.
    2. Jan Pickery & Geert Loosveldt, 2002. "A Multilevel Multinomial Analysis of Interviewer Effects on Various Components of Unit Nonresponse," Quality & Quantity: International Journal of Methodology, Springer, vol. 36(4), pages 427-437, November.
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    1. repec:mpr:mprres:6789 is not listed on IDEAS
    2. Joseph Baker & Claudia Gentile & Jason Markesich & Shawn Marsh, "undated". "Who's Monitoring the Monitors? Examining Monitors' Accuracy and Consistency to Improve the Quality of Interviews," Mathematica Policy Research Reports 33c5b2c9a0364c12a46e67542, Mathematica Policy Research.

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