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The Impact of Incentive Regulation on Service Quality in Telecommunications in the United States

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  • Noel Uri

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  • Noel Uri, 2004. "The Impact of Incentive Regulation on Service Quality in Telecommunications in the United States," Quality & Quantity: International Journal of Methodology, Springer, vol. 38(3), pages 291-318, June.
    • Handle: RePEc:spr:qualqt:v:38:y:2004:i:3:p:291-318
    DOI: 10.1023/B:QUQU.0000031310.00979.97
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    References listed on IDEAS

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    1. repec:bla:kyklos:v:30:y:1977:i:2:p:214-34 is not listed on IDEAS
    2. Kridel, Donald J & Sappington, David E M & Weisman, Dennis L, 1996. "The Effects of Incentive Regulation in the Telecommunications Industry: A Survey," Journal of Regulatory Economics, Springer, vol. 9(3), pages 269-306, May.
    3. Bernstein, Jeffrey I & Sappington, David E M, 1999. "Setting the X Factor in Price-Cap Regulation Plans," Journal of Regulatory Economics, Springer, vol. 16(1), pages 5-25, July.
    4. Uri, Noel D., 2000. "Measuring productivity change in telecommunications," Telecommunications Policy, Elsevier, vol. 24(5), pages 439-452, June.
    5. Uri, Noel D., 2001. "Monopoly power and the problem of CLEC access charges," Telecommunications Policy, Elsevier, vol. 25(8-9), pages 611-623, September.
    6. Roycroft, Trevor R. & Garcia-Murrilo, Martha, 2000. "Trouble reports as an indicator of service quality: the influence of competition, technology, and regulation," Telecommunications Policy, Elsevier, vol. 24(10-11), pages 947-967, November.
    7. Cabral, Luis M B & Riordan, Michael H, 1989. "Incentives for Cost Reduction under Price Cap Regulation," Journal of Regulatory Economics, Springer, vol. 1(2), pages 93-102, June.
    8. Norsworthy, J. R. & Tsai, Diana H., 1999. "The role of service quality and capital technology in telecommunication regulation," Information Economics and Policy, Elsevier, vol. 11(2), pages 127-145, July.
    9. David Levhari & Yoram Peles, 1973. "Market Structure, Quality and Durability," Bell Journal of Economics, The RAND Corporation, vol. 4(1), pages 235-248, Spring.
    10. Brennan, Timothy J, 1989. "Regulating by Capping Prices," Journal of Regulatory Economics, Springer, vol. 1(2), pages 133-147, June.
    11. Davidson, Russell & MacKinnon, James G., 1993. "Estimation and Inference in Econometrics," OUP Catalogue, Oxford University Press, number 9780195060119.
    12. Richard E. Kihlstrom & David Levhari*, 1977. "Quality, Regulation And Efficiency," Kyklos, Wiley Blackwell, vol. 30(2), pages 214-234, May.
    13. Sherman, Roger, 1992. "Capital Waste in the Rate-of-Return Regulated Firm," Journal of Regulatory Economics, Springer, vol. 4(2), pages 197-204, June.
    14. Noel Uri & Florence Setzer, 2003. "Assessing the Performance of the Price Cap Plan for Local Exchange Carriers in the United States," European Journal of Law and Economics, Springer, vol. 15(3), pages 263-276, May.
    15. Richard L. Schmalensee, 1970. "Regulation and the Durability of Goods," Bell Journal of Economics, The RAND Corporation, vol. 1(1), pages 54-64, Spring.
    16. Moses Abramovitz, 1956. "Resource and Output Trends in the United States since 1870," NBER Books, National Bureau of Economic Research, Inc, number abra56-1.
    17. Moses Abramovitz, 1956. "Resource and Output Trends in the United States since 1870," NBER Chapters, in: Resource and Output Trends in the United States since 1870, pages 1-23, National Bureau of Economic Research, Inc.
    18. David Sappington, 1980. "Strategic Firm Behavior under a Dynamic Regulatory Adjustment Process," Bell Journal of Economics, The RAND Corporation, vol. 11(1), pages 360-372, Spring.
    19. A. Michael Spence, 1975. "Monopoly, Quality, and Regulation," Bell Journal of Economics, The RAND Corporation, vol. 6(2), pages 417-429, Autumn.
    20. Uri, Noel D., 2001. "The effect of incentive regulation on productive efficiency in telecommunications," Journal of Policy Modeling, Elsevier, vol. 23(8), pages 825-846, November.
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    Citations

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    Cited by:

    1. Resende, Marcelo & Cardoso, Vicente, 2019. "Mapping service quality in electricity distribution: An exploratory study of Brazil," Utilities Policy, Elsevier, vol. 56(C), pages 41-52.

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