IDEAS home Printed from https://ideas.repec.org/a/spr/opsear/v56y2019i3d10.1007_s12597-019-00391-2.html
   My bibliography  Save this article

Performance evaluation of lean production based on balanced score card method using ANP and SIR: a case from Iranian home appliance industry

Author

Listed:
  • Soroush Avakh Darestani

    (Islamic Azad University)

  • Nillofar Hojjat Shamami

    (Islamic Azad University)

Abstract

Lean production is a productive philosophy with systematic perspective which takes steps toward eliminating waste materials by applying continual improvement in the sophisticated business processes. Appropriate implementation of this philosophy results in significant changes within a business. Despite the ample efforts devoted to lean production’s evaluation and implementation, this system’s efficient evaluation and implementation are still experiencing countless issues, which seem to be due to absence of a comprehensive model for examining and evaluating lean production within manufacturing companies. Having knowledge of the companies’ performance status, provides us with the possibilities of discovering weakness and strengths, allowing lead strategic managers to have higher performance comparing to their competitors by allocating more volume of market share to themselves. Balanced score card is an important management system which it will be explained using the following four dimensions: management system, exclusive reliance on financial criteria is incomplete and defective. This paper aims at performance evaluation of lean production using balanced score card (BSC), analytic network process (ANP) and inferiority and superiority based ranking (SIR) approaches where, four dimensions have been considered including financial performance, customer, internal business processes and innovation and learning. The expert questionnaire was used to evaluate lean production’s performance based on BSC, DEMATEL survey—for recognizing element’s internal relationships—and TOPSIS survey—for evaluating leanness of production line. To aid us in ranking the production line, data analysis was completed based on Super Decision and Visual PROMETHEE where, the fourth production line with total score of 0.77 stood in the first order, meaning the internal operations with the least level of cost which proves its leanness. The first and sixth line were placed in next ranks with total score of 0.72 and 0.36 which demonstrates leanness level respectively.

Suggested Citation

  • Soroush Avakh Darestani & Nillofar Hojjat Shamami, 2019. "Performance evaluation of lean production based on balanced score card method using ANP and SIR: a case from Iranian home appliance industry," OPSEARCH, Springer;Operational Research Society of India, vol. 56(3), pages 717-738, September.
  • Handle: RePEc:spr:opsear:v:56:y:2019:i:3:d:10.1007_s12597-019-00391-2
    DOI: 10.1007/s12597-019-00391-2
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s12597-019-00391-2
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.

    File URL: https://libkey.io/10.1007/s12597-019-00391-2?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Haragovics, Máté & Mizsey, Péter, 2014. "A novel application of exergy analysis: Lean manufacturing tool to improve energy efficiency and flexibility of hydrocarbon processing," Energy, Elsevier, vol. 77(C), pages 382-390.
    2. Yang, Ma Ga (Mark) & Hong, Paul & Modi, Sachin B., 2011. "Impact of lean manufacturing and environmental management on business performance: An empirical study of manufacturing firms," International Journal of Production Economics, Elsevier, vol. 129(2), pages 251-261, February.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Ahmad A. Mumani & Ghazi M. Magableh & Mahmoud Z. Mistarihi, 2022. "Decision making process in lean assessment and implementation: a review," Management Review Quarterly, Springer, vol. 72(4), pages 1089-1128, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Hazem Ali & Ting Chen & Yunhong Hao, 2021. "Sustainable Manufacturing Practices, Competitive Capabilities, and Sustainable Performance: Moderating Role of Environmental Regulations," Sustainability, MDPI, vol. 13(18), pages 1-19, September.
    2. Fracarolli Nunes, Mauro & Lee Park, Camila & Shin, Hyunju, 2021. "Corporate social and environmental irresponsibilities in supply chains, contamination, and damage of intangible resources: A behavioural approach," International Journal of Production Economics, Elsevier, vol. 241(C).
    3. Tomków, Łukasz & Cholewiński, Maciej, 2015. "Improvement of the LNG (liquid natural gas) regasification efficiency by utilizing the cold exergy with a coupled absorption – ORC (organic Rankine cycle)," Energy, Elsevier, vol. 87(C), pages 645-653.
    4. Elena Stefana & Paola Cocca & Filippo Marciano & Diana Rossi & Giuseppe Tomasoni, 2019. "A Review of Energy and Environmental Management Practices in Cast Iron Foundries to Increase Sustainability," Sustainability, MDPI, vol. 11(24), pages 1-18, December.
    5. Erlantz Allur & Iñaki Heras-Saizarbitoria & Olivier Boiral & Francesco Testa, 2018. "Quality and Environmental Management Linkage: A Review of the Literature," Sustainability, MDPI, vol. 10(11), pages 1-15, November.
    6. Hoyoung Lee, 2020. "The Role of Environmental Uncertainty, Green HRM and Green SCM in Influencing Organization s Energy Efficacy and Environmental Performance," International Journal of Energy Economics and Policy, Econjournals, vol. 10(3), pages 332-339.
    7. Naveen Virmani & Rajeev Saha & Rajeshwar Sahai, 2018. "Evaluating key performance indicators of leagile manufacturing using fuzzy TISM approach," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 9(2), pages 427-439, April.
    8. Petra Andries & Ute Stephan, 2019. "Environmental Innovation and Firm Performance: How Firm Size and Motives Matter," Sustainability, MDPI, vol. 11(13), pages 1-17, June.
    9. Hariyani, Dharmendra & Mishra, Sanjeev & Hariyani, Poonam & Sharma, Milind Kumar, 2023. "Drivers and motives for sustainable manufacturing system," Innovation and Green Development, Elsevier, vol. 2(1).
    10. Wang, Zhen & Subramanian, Nachiappan & Gunasekaran, Angappa & Abdulrahman, Muhammad D. & Liu, Chang, 2015. "Composite sustainable manufacturing practice and performance framework: Chinese auto-parts suppliers׳ perspective," International Journal of Production Economics, Elsevier, vol. 170(PA), pages 219-233.
    11. Miro Hegedić & Mihael Gudlin & Matija Golec & Nataša Tošanović, 2024. "Lean and Green Decision Model for Lean Tools Selection," Sustainability, MDPI, vol. 16(3), pages 1-34, January.
    12. Fatoki Olawale, 2018. "Environmental Sustainability Practices of Immigrant-Owned Small and Medium Enterprises in South Africa," European Review of Applied Sociology, Sciendo, vol. 11(17), pages 27-43, December.
    13. Lai, Kee-hung & Wong, Christina W.Y. & Venus Lun, Y.H., 2014. "The role of customer integration in extended producer responsibility: A study of Chinese export manufacturers," International Journal of Production Economics, Elsevier, vol. 147(PB), pages 284-293.
    14. Hong, Paul & Jagani, Sandeep & Kim, Jinhwan & Youn, Sun Hee, 2019. "Managing sustainability orientation: An empirical investigation of manufacturing firms," International Journal of Production Economics, Elsevier, vol. 211(C), pages 71-81.
    15. Kevin Hermanto Tupamahu & Imam Ghozali & P.T. Basuki, 2019. "Lean Management, Competitive Advantage, and Firm Performance: The Role of Management Control Systems (Evidence from Indonesia Manufacturing Firms)," Academic Journal of Interdisciplinary Studies, Richtmann Publishing Ltd, vol. 8, November.
    16. Anupam Kumar Das & Shetu Ranjan Biswas & Munshi Muhammad Abdul Kader Jilani & Md. Aftab Uddin, 2019. "Corporate Environmental Strategy and Voluntary Environmental Behavior—Mediating Effect of Psychological Green Climate," Sustainability, MDPI, vol. 11(11), pages 1-17, June.
    17. Letmathe, Peter & Wagner, Sandra, 2018. "“Messy” marginal costs: Internal pricing of environmental aspects on the firm level," International Journal of Production Economics, Elsevier, vol. 201(C), pages 41-52.
    18. Philipp Dräger & Peter Letmathe, 2023. "Who Drives Circularity?—The Role of Construction Company Employees in Achieving High Circular Economy Efficiency," Sustainability, MDPI, vol. 15(9), pages 1-18, April.
    19. Fotios Misopoulos & Roula Michaelides & Mohammad Afiq Salehuddin & Vicky Manthou & Zenon Michaelides, 2018. "Addressing Organisational Pressures as Drivers towards Sustainability in Manufacturing Projects and Project Management Methodologies," Sustainability, MDPI, vol. 10(6), pages 1-28, June.
    20. Ghobadian, Abby & Talavera, Irene & Bhattacharya, Arijit & Kumar, Vikas & Garza-Reyes, Jose Arturo & O'Regan, Nicholas, 2020. "Examining legitimatisation of additive manufacturing in the interplay between innovation, lean manufacturing and sustainability," International Journal of Production Economics, Elsevier, vol. 219(C), pages 457-468.

    More about this item

    Keywords

    Lean production; BSC; ANP; SIR;
    All these keywords.

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:opsear:v:56:y:2019:i:3:d:10.1007_s12597-019-00391-2. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.