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Interpersonal factors that contribute to collective intelligence in small groups a qualitative systematic review

Author

Listed:
  • Alexis Jeffredo

    (Université de Lorraine)

  • Christophe Clesse

    (Queen Mary University of London)

  • Martine Batt

    (Université de Lorraine)

Abstract

The study of collective intelligence has focused in the last years on crowdsourcing and artificial swarm intelligence. Currently, large online communities have demonstrated their effectiveness but even if the contributions in this domain are significant, it remains essential to question the functioning of collective intelligence in small groups, especially since the gain in popularity of brainstorming strategies, focus groups and co-working practices. In this context, we conducted a qualitative systematic review using Prospero, PRISMA protocol and bias assessment to identify the factors currently recognised as impacting on the emergence of collective intelligence in small groups. These factors were then organised according to the different levels of abstraction observed in research about collective intelligence. From this work, collective intelligence appears as the crystallization of emerging properties that manifest themselves in interactions and whose possibility of existing is intrinsically linked to meta-cognition and meta-communication processes.

Suggested Citation

  • Alexis Jeffredo & Christophe Clesse & Martine Batt, 2024. "Interpersonal factors that contribute to collective intelligence in small groups a qualitative systematic review," Mind & Society: Cognitive Studies in Economics and Social Sciences, Springer;Fondazione Rosselli, vol. 23(1), pages 145-162, December.
  • Handle: RePEc:spr:minsoc:v:23:y:2024:i:1:d:10.1007_s11299-024-00307-8
    DOI: 10.1007/s11299-024-00307-8
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    References listed on IDEAS

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    1. Xiao-Liang Shen & Matthew K O Lee & Christy M K Cheung, 2012. "Harnessing collective intelligence of Web 2.0: group adoption and use of Internet-based collaboration technologies," Knowledge Management Research & Practice, Taylor & Francis Journals, vol. 10(4), pages 301-311, December.
    2. repec:cup:judgdm:v:8:y:2013:i:4:p:407-424 is not listed on IDEAS
    3. Andrew Mao & Winter Mason & Siddharth Suri & Duncan J Watts, 2016. "An Experimental Study of Team Size and Performance on a Complex Task," PLOS ONE, Public Library of Science, vol. 11(4), pages 1-22, April.
    4. Massari, Giovanni F. & Giannoccaro, Ilaria & Carbone, Giuseppe, 2019. "Are distrust relationships beneficial for group performance? The influence of the scope of distrust on the emergence of collective intelligence," International Journal of Production Economics, Elsevier, vol. 208(C), pages 343-355.
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