Transient analysis of the Erlang A model
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DOI: 10.1007/s00186-015-0498-9
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References listed on IDEAS
- Ward Whitt, 2005. "Engineering Solution of a Basic Call-Center Model," Management Science, INFORMS, vol. 51(2), pages 221-235, February.
- Ward Whitt, 2006. "Sensitivity of Performance in the Erlang-A Queueing Model to Changes in the Model Parameters," Operations Research, INFORMS, vol. 54(2), pages 247-260, April.
- Ward Whitt, 2004. "Efficiency-Driven Heavy-Traffic Approximations for Many-Server Queues with Abandonments," Management Science, INFORMS, vol. 50(10), pages 1449-1461, October.
- Thomas L. Saaty, 1960. "Time-Dependent Solution of the Many-Server Poisson Queue," Operations Research, INFORMS, vol. 8(6), pages 755-772, December.
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Keywords
Erlang A model; Queueing theory; Complex analysis; QED regime; Time-dependent analysis;All these keywords.
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