IDEAS home Printed from https://ideas.repec.org/a/spr/jknowl/v15y2024i2d10.1007_s13132-023-01180-5.html
   My bibliography  Save this article

Stages of Buyer–Supplier Relationship Evolution Concerning the Future of Relationships: A Systematic Review

Author

Listed:
  • Hashem Aghazadeh

    (University of Tehran)

  • Hossein Maleki

    (University of Tehran)

Abstract

The present study aims at reviewing and analyzing the evolution stages of buyer–supplier relationships and exploring the future of their relationships. Existing research on the stages of buyer–supplier relationship evolution was evaluated and analyzed using a systematic review method and thematic analysis. Moreover, semi-structured interviews were conducted with industry and academic experts to investigate the future of buyer–supplier relationships. The results show that each stage has its unique features. Considering the evolution of the relationship, the concepts involved in the relationships either change typologically or take on an increasing and decreasing trend. Factors and activities also affect the future of relationships and can flourish, maintain, decline, or terminate an enduring relationship. Moreover, the results suggest that buyers and suppliers, alongside their macro-level management, can develop the relationship in a shorter time and with better quality yet avoid incurring high costs with full knowledge of the relationship development stages, especially the stage in which they are. This study is one of the most comprehensive studies on the evolution of buyer–supplier relationships, which also provides valuable avenues for further research.

Suggested Citation

  • Hashem Aghazadeh & Hossein Maleki, 2024. "Stages of Buyer–Supplier Relationship Evolution Concerning the Future of Relationships: A Systematic Review," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(2), pages 5679-5708, June.
  • Handle: RePEc:spr:jknowl:v:15:y:2024:i:2:d:10.1007_s13132-023-01180-5
    DOI: 10.1007/s13132-023-01180-5
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s13132-023-01180-5
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.

    File URL: https://libkey.io/10.1007/s13132-023-01180-5?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Cai, Shaohan & Yang, Zhilin & Hu, Zuohao, 2009. "Exploring the governance mechanisms of quasi-integration in buyer-supplier relationships," Journal of Business Research, Elsevier, vol. 62(6), pages 660-666, June.
    2. Jap, Sandy D. & Manolis, Chris & Weitz, Barton A., 1999. "Relationship Quality and Buyer-Seller Interactions in Channels of Distribution," Journal of Business Research, Elsevier, vol. 46(3), pages 303-313, November.
    3. Buvik, Arnt & Reve, Torger, 2002. "Inter-firm governance and structural power in industrial relationships: the moderating effect of bargaining power on the contractual safeguarding of specific assets," Scandinavian Journal of Management, Elsevier, vol. 18(3), pages 261-284, September.
    4. Jean, Ruey-Jer Bryan & Kim, Daekwan & Chiou, Jyh-She & Calantone, Roger, 2018. "Strategic orientations, joint learning, and innovation generation in international customer-supplier relationships," International Business Review, Elsevier, vol. 27(4), pages 838-851.
    5. Wu, Lei-Yu & Chen, Po-Yuan & Chen, Kuan-Yang, 2015. "Why does loyalty–cooperation behavior vary over buyer–seller relationship?," Journal of Business Research, Elsevier, vol. 68(11), pages 2322-2329.
    6. Wang, Yonggui & Wang, Na & Jiang, Ling & Yang, Zhilin & Cui, Victor, 2016. "Managing relationships with power advantage buyers: The role of supplier initiated bonding tactics in long-term buyer–supplier collaborations," Journal of Business Research, Elsevier, vol. 69(12), pages 5587-5596.
    7. Josh Gullett & Loc Do & Maria Canuto-Carranco & Mark Brister & Shundricka Turner & Cam Caldwell, 2009. "The Buyer–Supplier Relationship: An Integrative Model of Ethics and Trust," Journal of Business Ethics, Springer, vol. 90(3), pages 329-341, December.
    8. Wolfgang Ulaga & Andreas Eggert, 2006. "Relationship value and relationship quality: Broadening the nomological network of business-to-business relationships," Post-Print hal-00482522, HAL.
    9. Muhammad Shakeel Sadiq Jajja & Shaukat Ali Brah & Syed Zahoor Hassan & Vijay R. Kannan, 2014. "An examination of product innovation and buyer-supplier relationship in Pakistani firms," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 63(8), pages 1031-1045, November.
    10. Ennew, Christine T. & Binks, Martin R., 1999. "Impact of Participative Service Relationships on Quality, Satisfaction and Retention: An Exploratory Study," Journal of Business Research, Elsevier, vol. 46(2), pages 121-132, October.
    11. Muhammad Shakeel Sadiq Jajja & Shaukat Ali Brah & Syed Zahoor Hassan & Vijay R. Kannan, 2014. "An examination of product innovation and buyer-supplier relationship in Pakistani firms," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 63(8), pages 1031-1045, November.
    12. Li, Wenli & Humphreys, Paul K. & Yeung, Andy C.L. & Cheng, T.C.E., 2012. "The impact of supplier development on buyer competitive advantage: A path analytic model," International Journal of Production Economics, Elsevier, vol. 135(1), pages 353-366.
    13. Haugland, Sven A., 1999. "Factors Influencing the Duration of International Buyer-Seller Relationships," Journal of Business Research, Elsevier, vol. 46(3), pages 273-280, November.
    14. Li, Shanling & Murat, Alper & Huang, Wanzhen, 2009. "Selection of contract suppliers under price and demand uncertainty in a dynamic market," European Journal of Operational Research, Elsevier, vol. 198(3), pages 830-847, November.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Lees, Nic & Nuthall, Peter & Wilson, Mark M.J., 2020. "Relationship quality and supplier performance in food supply chains," International Food and Agribusiness Management Review, International Food and Agribusiness Management Association, vol. 23(3), August.
    2. Sheu, Jiuh-Biing, 2016. "Supplier hoarding, government intervention, and timing for post-disaster crop supply chain recovery," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 90(C), pages 134-160.
    3. Leonidas C. Leonidou & Bilge Aykol & Jorma Larimo & Lida Kyrgidou & Paul Christodoulides, 2021. "Enhancing International Buyer-Seller Relationship Quality and Long-Term Orientation Using Emotional Intelligence: The Moderating Role of Foreign Culture," Management International Review, Springer, vol. 61(3), pages 365-402, June.
    4. Putro Kukuh Hardopo & Siswantoyo & Aman Mohd Salleh, 2020. "Analysis of Effects of Service Quality and Loyalty on Interest Rates of Basketball Athletes in Sahabat Basketball Club Yogyakarta," HOLISTICA – Journal of Business and Public Administration, Sciendo, vol. 11(2), pages 151-160, August.
    5. Fernandes, Teresa & Pinto, Teresa, 2019. "Relationship quality determinants and outcomes in retail banking services: The role of customer experience," Journal of Retailing and Consumer Services, Elsevier, vol. 50(C), pages 30-41.
    6. Luca Camanzi & Elisabetta Arba & Cosimo Rota & Cesare Zanasi & Giulio Malorgio, 2018. "A structural equation modeling analysis of relational governance and economic performance in agri-food supply chains: evidence from the dairy sheep industry in Sardinia (Italy)," Agricultural and Food Economics, Springer;Italian Society of Agricultural Economics (SIDEA), vol. 6(1), pages 1-21, December.
    7. Liu, Steven Y.H. & Deligonul, Seyda & Cavusgil, S. Tamer & Chiou, Jyh-Shen, 2021. "Addressing psychic distance and learning in international buyer-seller relationships: The role of firm exploration and asset specificity," Journal of World Business, Elsevier, vol. 56(4).
    8. Scott, James & Ho, William & Dey, Prasanta K. & Talluri, Srinivas, 2015. "A decision support system for supplier selection and order allocation in stochastic, multi-stakeholder and multi-criteria environments," International Journal of Production Economics, Elsevier, vol. 166(C), pages 226-237.
    9. Matanda, Margaret Jekanyika & Freeman, Susan, 2009. "Effect of perceived environmental uncertainty on exporter-importer inter-organisational relationships and export performance improvement," International Business Review, Elsevier, vol. 18(1), pages 89-107, February.
    10. Manuel Rodríguez-Díaz & Rosa Rodríguez-Díaz & Tomás F. Espino-Rodríguez, 2018. "Analysis of the Online Reputation Based on Customer Ratings of Lodgings in Tourism Destinations," Administrative Sciences, MDPI, vol. 8(3), pages 1-18, September.
    11. Manfred Bruhn & Silke Michalski, 2003. "Analyse von Kundenabwanderungen — Forschungsstand, Erklärungsansätze, Implikationen," Schmalenbach Journal of Business Research, Springer, vol. 55(5), pages 431-454, August.
    12. Bilsel, R. Ufuk & Ravindran, A., 2011. "A multiobjective chance constrained programming model for supplier selection under uncertainty," Transportation Research Part B: Methodological, Elsevier, vol. 45(8), pages 1284-1300, September.
    13. Simona-Mihaela TRIF, 2012. "Antecedents and consequences of relationship quality. A case study of banking sector in Romania," Timisoara Journal of Economics, West University of Timisoara, Romania, Faculty of Economics and Business Administration, vol. 5(18), pages 253-271.
    14. imen ABDENNADHER & Karim TRABELSI & Tarek ABDELLATIF, 2017. "Les influences des déterminants de la qualité relationnelle des banques islamiques sur l’engagement de leurs clients," Journal of Academic Finance, RED research unit, university of Gabes, Tunisia, vol. 8(1), June.
    15. Trong Tuan Luu, 2019. "CSR and Customer Value Co-creation Behavior: The Moderation Mechanisms of Servant Leadership and Relationship Marketing Orientation," Journal of Business Ethics, Springer, vol. 155(2), pages 379-398, March.
    16. Shyh-Ming Huang & Shyh-Rong Fang & Shih-Chieh Fang & Chao-Chin Huang, 2016. "The influences of brand benefits on brand loyalty: Intermediate mechanisms," Australian Journal of Management, Australian School of Business, vol. 41(1), pages 141-160, February.
    17. Dwayne D. Gremler & Yves Vaerenbergh & Elisabeth C. Brüggen & Kevin P. Gwinner, 2020. "Understanding and managing customer relational benefits in services: a meta-analysis," Journal of the Academy of Marketing Science, Springer, vol. 48(3), pages 565-583, May.
    18. Lujun Su & Yinghua Huang, 2018. "How does Perceived Destination Social Responsibility Impact Revisit Intentions: The Mediating Roles of Destination Preference and Relationship Quality," Sustainability, MDPI, vol. 11(1), pages 1-22, December.
    19. Pham Ngoc Thuy & Le Nguyen Hau & Nguyen Kim Ngoc Duyen, 2019. "A value perspective of service interaction quality: the case of immigrants returning to native countries as medical tourists," International Journal of Quality Innovation, Springer, vol. 5(1), pages 1-15, December.
    20. Lo, Fang-Yi & Campos, Nayara, 2018. "Blending Internet-of-Things (IoT) solutions into relationship marketing strategies," Technological Forecasting and Social Change, Elsevier, vol. 137(C), pages 10-18.

    More about this item

    Keywords

    Relationship evolution stages; Buyer–supplier relationship development; Systematic review; Thematic analysis; Relationship future;
    All these keywords.

    JEL classification:

    • L14 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Transactional Relationships; Contracts and Reputation
    • M30 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - General
    • M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:jknowl:v:15:y:2024:i:2:d:10.1007_s13132-023-01180-5. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.