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Cashless payment methods and COVID-19: evidence from Japanese consumer panel data

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  • Hiroshi Fujiki

    (Chuo University)

Abstract

This study aimed to investigate whether consumers increased the use of cashless payments and reduced cash payments after the COVID-19 outbreak. In doing so, we examined the effects of the Point Reward Project for Consumers Using Cashless Payments (PRP) program (a Japanese government program that subsidized the use of cashless payment methods by consumers, merchants, and payment service providers). We selected this program because it aimed to encourage cashless payments and was launched shortly before the initial COVID-19 outbreak and ended during the fourth wave of the pandemic. We compared Japanese consumers’ choices between four payment methods, cash, credit card, code payment, and electronic money, because many nonbanks began code payment services in anticipation of the PRP. We use data over four phases: before the PRP implementation, after the PRP implementation but before the spread of COVID-19, after the PRP implementation and after the spread of COVID-19, and during the spread of COVID-19 after the PRP ended. We do so to disentangle the effects of COVID-19 and the PRP on consumers’ choices of the four payment methods. Our counterfactual simulations show that, without implementing the PRP, the ratio of cash use would be higher by 0.04–0.08 points and that the ratios of code payment use and electronic money use would be lower by 0.02 and 0.08 points, respectively. If there had been no COVID-19 in Japan, the ratio of cash use would be higher by 0.03 points, and that of credit card use would be lower by 0.02 points.

Suggested Citation

  • Hiroshi Fujiki, 2025. "Cashless payment methods and COVID-19: evidence from Japanese consumer panel data," The Japanese Economic Review, Springer, vol. 76(1), pages 121-162, January.
  • Handle: RePEc:spr:jecrev:v:76:y:2025:i:1:d:10.1007_s42973-023-00141-6
    DOI: 10.1007/s42973-023-00141-6
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    References listed on IDEAS

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    1. Sébastien Kraenzlin & Christoph Meyer & Thomas Nellen, 2020. "COVID-19 and regional shifts in Swiss retail payments," Swiss Journal of Economics and Statistics, Springer;Swiss Society of Economics and Statistics, vol. 156(1), pages 1-20, December.
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    5. Hiroshi Fujiki, 2022. "Household financial services, financial literacy, and COVID-19 pandemic," Applied Economics Letters, Taylor & Francis Journals, vol. 29(7), pages 615-618, April.
    6. Jonker, Nicole & van der Cruijsen, Carin & Bijlsma, Michiel & Bolt, Wilko, 2022. "Pandemic payment patterns," Journal of Banking & Finance, Elsevier, vol. 143(C).
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    Cashless payment methods; COVID-19; Payment context; Point reward project for consumers using cashless payments;
    All these keywords.

    JEL classification:

    • E41 - Macroeconomics and Monetary Economics - - Money and Interest Rates - - - Demand for Money
    • G51 - Financial Economics - - Household Finance - - - Household Savings, Borrowing, Debt, and Wealth
    • G53 - Financial Economics - - Household Finance - - - Financial Literacy
    • D12 - Microeconomics - - Household Behavior - - - Consumer Economics: Empirical Analysis

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