IDEAS home Printed from https://ideas.repec.org/a/spr/infott/v16y2016i2d10.1007_s40558-015-0042-z.html
   My bibliography  Save this article

The passionate use of mobiles phones among tourists

Author

Listed:
  • Lidija Lalicic

    (MODUL University Vienna)

  • Christian Weismayer

    (MODUL University Vienna)

Abstract

As technology becomes more available and affordable, consumers get increasingly absorbed in and reliant on technology, becoming passionate users. This trend is also observed in the field of tourism. The development of travel-related apps, free WI-FI spots, QR codes and augmented reality applications are a few examples of how consumers use mobile phones to enhance their travel experiences. By making use of on exploratory data analysis approach, the study combines the concept of passion and affective states derived by mobile phone usage while traveling. The study identifies three types of users based upon emotions towards mobile phones. Among the three clusters a visible relationship with passion is detected. This study illustrates the psychological processes underlying mobile phone usage affecting the overall tourist experience. This study supports marketers designing mobile-enhanced tourist experiences for different mobile phone users.

Suggested Citation

  • Lidija Lalicic & Christian Weismayer, 2016. "The passionate use of mobiles phones among tourists," Information Technology & Tourism, Springer, vol. 16(2), pages 153-173, June.
    • Handle: RePEc:spr:infott:v:16:y:2016:i:2:d:10.1007_s40558-015-0042-z
    DOI: 10.1007/s40558-015-0042-z
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s40558-015-0042-z
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s40558-015-0042-z?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Iis Tussyadiah, 2013. "When Cell Phones Become Travel Buddies: Social Attribution to Mobile Phones in Travel," Springer Books, in: Lorenzo Cantoni & Zheng (Phil) Xiang (ed.), Information and Communication Technologies in Tourism 2013, edition 127, pages 82-93, Springer.
    2. de Leeuw, Jan & Mair, Patrick, 2009. "Gifi Methods for Optimal Scaling in R: The Package homals," Journal of Statistical Software, Foundation for Open Access Statistics, vol. 31(i04).
    3. Nenadic, Oleg & Greenacre, Michael, 2007. "Correspondence Analysis in R, with Two- and Three-dimensional Graphics: The ca Package," Journal of Statistical Software, Foundation for Open Access Statistics, vol. 20(i03).
    4. Gummerus, Johanna & Pihlström, Minna, 2011. "Context and mobile services' value-in-use," Journal of Retailing and Consumer Services, Elsevier, vol. 18(6), pages 521-533.
    5. Dickinger, Astrid & Kleijnen, Mirella, 2008. "Coupons going wireless: Determinants of consumer intentions to redeem mobile coupons," Journal of Interactive Marketing, Elsevier, vol. 22(3), pages 23-39.
    6. Matzler, Kurt & Renzl, Birgit & Müller, Julia & Herting, Stephan & Mooradian, Todd A., 2008. "Personality traits and knowledge sharing," Journal of Economic Psychology, Elsevier, vol. 29(3), pages 301-313, June.
    7. Wang, Dan & Xiang, Zheng & Fesenmaier, Daniel R., 2014. "Adapting to the mobile world: A model of smartphone use," Annals of Tourism Research, Elsevier, vol. 48(C), pages 11-26.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Faheem Gul Gilal & Justin Paul & Asha Thomas & Lia Zarantonello & Rukhsana Gul Gilal, 2023. "Brand passion: a systematic review and future research agenda," Journal of Brand Management, Palgrave Macmillan, vol. 30(6), pages 490-515, November.
    2. Alina Petronela Pricope Vancia & Codruța Adina Băltescu & Gabriel Brătucu & Alina Simona Tecău & Ioana Bianca Chițu & Liliana Duguleană, 2023. "Examining the Disruptive Potential of Generation Z Tourists on the Travel Industry in the Digital Age," Sustainability, MDPI, vol. 15(11), pages 1-19, May.
    3. T. S. Stumpf & Christopher B. Califf & Joshua J. Frye, 2020. "Technological metaworlds in travel," Information Technology & Tourism, Springer, vol. 22(2), pages 273-296, June.
    4. Georgios Giotis & Evangelia Papadionysiou, 2022. "The Role of Managerial and Technological Innovations in the Tourism Industry: A Review of the Empirical Literature," Sustainability, MDPI, vol. 14(9), pages 1-20, April.
    5. Michael James Walsh & Raechel Johns & Naomi F. Dale, 2019. "The social media tourist gaze: social media photography and its disruption at the zoo," Information Technology & Tourism, Springer, vol. 21(3), pages 391-412, September.
    6. Francesc González-Reverté & Pablo Díaz-Luque & Joan Miquel Gomis-López & Soledad Morales-Pérez, 2018. "Tourists’ Risk Perception and the Use of Mobile Devices in Beach Tourism Destinations," Sustainability, MDPI, vol. 10(2), pages 1-21, February.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Aleksander Groth & Daniel Haslwanter, 2016. "Efficiency, effectiveness, and satisfaction of responsive mobile tourism websites: a mobile usability study," Information Technology & Tourism, Springer, vol. 16(2), pages 201-228, June.
    2. Stephanie Schwipper & Severine Peche & Gertrud Schmitz, 2020. "Mobile Location-Based Services’ Value-in-Use in Inner Cities: Do a Customer’s Shopping Patterns, Prior User Experience, and Sales Promotions Matter?," Schmalenbach Business Review, Springer;Schmalenbach-Gesellschaft, vol. 72(4), pages 511-564, October.
    3. März, Armin & Lachner, Michael & Heumann, Christian G. & Schumann, Jan H. & von Wangenheim, Florian, 2021. "How You Remind Me! The Influence of Mobile Push Notifications on Success Rates in Last-Minute Bidding," Journal of Interactive Marketing, Elsevier, vol. 54(C), pages 11-24.
    4. Saarijärvi, Hannu & Mitronen, Lasse & Yrjölä, Mika, 2014. "From selling to supporting – Leveraging mobile services in the context of food retailing," Journal of Retailing and Consumer Services, Elsevier, vol. 21(1), pages 26-36.
    5. Michael Greenacre, 2012. "Fuzzy coding in constrained ordinations," Economics Working Papers 1325, Department of Economics and Business, Universitat Pompeu Fabra.
    6. Dias Sónia & Afonso Victor Alves, 2021. "Impact of Mobile Applications in Changing the Tourist Experience," European Journal of Tourism, Hospitality and Recreation, Sciendo, vol. 11(1), pages 113-120, December.
    7. Christine Gonzalez & Élodie Huré & Karine Picot-Coupey, 2013. "Mobile application value for consumers," Economics Working Paper Archive (University of Rennes & University of Caen) 201340, Center for Research in Economics and Management (CREM), University of Rennes, University of Caen and CNRS.
    8. Hui Li & Qiaowei Shen & Yakov Bart, 2018. "Local Market Characteristics and Online-to-Offline Commerce: An Empirical Analysis of Groupon," Management Science, INFORMS, vol. 64(4), pages 1860-1878, April.
    9. Huang, Liyuan & Gursoy, Dogan & Xu, Honggang, 2014. "Impact of personality traits and involvement on prior knowledge," Annals of Tourism Research, Elsevier, vol. 48(C), pages 42-57.
    10. Tilman Schmider & Anne Grethe Hestnes & Julia Brzykcy & Hannes Schmidt & Arno Schintlmeister & Benjamin R. K. Roller & Ezequiel Jesús Teran & Andrea Söllinger & Oliver Schmidt & Martin F. Polz & Andre, 2024. "Physiological basis for atmospheric methane oxidation and methanotrophic growth on air," Nature Communications, Nature, vol. 15(1), pages 1-15, December.
    11. Richards, Greg & van der Ark, L. Andries, 2013. "Dimensions of cultural consumption among tourists: Multiple correspondence analysis," Tourism Management, Elsevier, vol. 37(C), pages 71-76.
    12. Carlson, Jamie & Rahman, Mohammad M. & Taylor, Alexander & Voola, Ranjit, 2019. "Feel the VIBE: Examining value-in-the-brand-page-experience and its impact on satisfaction and customer engagement behaviours in mobile social media," Journal of Retailing and Consumer Services, Elsevier, vol. 46(C), pages 149-162.
    13. Michael Greenacre, 2008. "Correspondence analysis of raw data," Economics Working Papers 1112, Department of Economics and Business, Universitat Pompeu Fabra, revised Jul 2009.
    14. Lalicic, Lidija & Dickinger, Astrid, 2019. "An assessment of user-driven innovativeness in a mobile computing travel platform," Technological Forecasting and Social Change, Elsevier, vol. 144(C), pages 233-241.
    15. Belém Barbosa & José Ramón Saura & Dag Bennett, 2024. "How do entrepreneurs perform digital marketing across the customer journey? A review and discussion of the main uses," The Journal of Technology Transfer, Springer, vol. 49(1), pages 69-103, February.
    16. Sheng, Margaret L. & Natalia, Natalia & Hsieh, C.Y., 2022. "Reconceptualizing value creation: Exploring the role of goal congruence in the Co-creation process," Journal of Retailing and Consumer Services, Elsevier, vol. 66(C).
    17. M. L. M. Souza & R. R. Bastos & M. D. T. Vieira, 2022. "Calculating weighted scores from a multiple correspondence analysis solution," Quality & Quantity: International Journal of Methodology, Springer, vol. 56(6), pages 4841-4854, December.
    18. Zhani, Najlae & Mouri, Nacef & Ahmed, Tariq, 2022. "The role of mobile value and trust as drivers of purchase intentions in m-servicescape," Journal of Retailing and Consumer Services, Elsevier, vol. 68(C).
    19. Ernesto Gonzalez, 2016. "Exploring the Effect of Coupon Proneness and Redemption Efforts on Mobile Coupon Redemption Intentions," International Journal of Marketing Studies, Canadian Center of Science and Education, vol. 8(6), pages 1-15, December.
    20. Aebli, Annika, 2019. "Tourists' motives for gamified technology use," Annals of Tourism Research, Elsevier, vol. 78(C), pages 1-1.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:infott:v:16:y:2016:i:2:d:10.1007_s40558-015-0042-z. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.