IDEAS home Printed from https://ideas.repec.org/a/spr/infotm/v20y2019i1d10.1007_s10799-018-0292-5.html
   My bibliography  Save this article

Analyzing the change in knowledge sharing efficiency of knowledge networks: a case study

Author

Listed:
  • Suchul Lee

    (Mokpo National University)

  • Jong-yi Hong

    (Andong National University)

Abstract

One of the main objectives of this study is to provide organizational knowledge management teams with a new approach for evaluating the knowledge sharing performance of communities of practice (CoPs) by analyzing the change in the knowledge sharing efficiency. This study uses a cumulative data envelopment analysis/Malmquist index method to analyze the changes in knowledge sharing efficiency in CoPs at the organizational, departmental, and CoP level. Our data analysis of the knowledge sharing activities from 32 CoPs within the largest steel manufacturing company in Korea finds that the favorable organizational climate to knowledge sharing was successfully built in the company, but a few CoPs may need to adopt more strategic approaches to improve their activities. The proposed approach may help management teams diagnose the current state of CoP activities and capture the efficacy of strategic actions by comparing the efficiencies in the past.

Suggested Citation

  • Suchul Lee & Jong-yi Hong, 2019. "Analyzing the change in knowledge sharing efficiency of knowledge networks: a case study," Information Technology and Management, Springer, vol. 20(1), pages 41-53, March.
    • Handle: RePEc:spr:infotm:v:20:y:2019:i:1:d:10.1007_s10799-018-0292-5
    DOI: 10.1007/s10799-018-0292-5
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10799-018-0292-5
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s10799-018-0292-5?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Wang, Eric C. & Huang, Weichiao, 2007. "Relative efficiency of R&D activities: A cross-country study accounting for environmental factors in the DEA approach," Research Policy, Elsevier, vol. 36(2), pages 260-273, March.
    2. Wenpin Tsai, 2002. "Social Structure of “Coopetition” Within a Multiunit Organization: Coordination, Competition, and Intraorganizational Knowledge Sharing," Organization Science, INFORMS, vol. 13(2), pages 179-190, April.
    3. Probst, Gilbert & Borzillo, Stefano, 2008. "Why communities of practice succeed and why they fail," European Management Journal, Elsevier, vol. 26(5), pages 335-347, October.
    4. Hashimoto, Akihiro & Haneda, Shoko, 2008. "Measuring the change in R&D efficiency of the Japanese pharmaceutical industry," Research Policy, Elsevier, vol. 37(10), pages 1829-1836, December.
    5. Valérie Chanal & Chris Kimble, 2010. "Born to be Wild: Using Communities of Practice as a Tool for Knowledge Management," Post-Print halshs-00483133, HAL.
    6. Geisler, Eliezer, 2007. "The metrics of knowledge: Mechanisms for preserving the value of managerial knowledge," Business Horizons, Elsevier, vol. 50(6), pages 467-477.
    7. Charnes, A. & Cooper, W. W. & Rhodes, E., 1978. "Measuring the efficiency of decision making units," European Journal of Operational Research, Elsevier, vol. 2(6), pages 429-444, November.
    8. Dorothy Leonard-Barton & Isabelle Deschamps, 1988. "Managerial Influence in the Implementation of New Technology," Management Science, INFORMS, vol. 34(10), pages 1252-1265, October.
    9. Sulin Ba & Jan Stallaert & Andrew B. Whinston, 2001. "Optimal Investment in Knowledge Within a Firm Using a Market Mechanism," Management Science, INFORMS, vol. 47(9), pages 1203-1219, September.
    10. R. D. Banker & A. Charnes & W. W. Cooper, 1984. "Some Models for Estimating Technical and Scale Inefficiencies in Data Envelopment Analysis," Management Science, INFORMS, vol. 30(9), pages 1078-1092, September.
    11. John Seely Brown & Paul Duguid, 1991. "Organizational Learning and Communities-of-Practice: Toward a Unified View of Working, Learning, and Innovation," Organization Science, INFORMS, vol. 2(1), pages 40-57, February.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Chun, Dongphil & Hong, Sungjun & Chung, Yanghon & Woo, Chungwon & Seo, Hangyeol, 2016. "Influencing factors on hydrogen energy R&D projects: An ex-post performance evaluation," Renewable and Sustainable Energy Reviews, Elsevier, vol. 53(C), pages 1252-1258.
    2. Hung, Chia-Liang, 2017. "Social networks, technology ties, and gatekeeper functionality: Implications for the performance management of R&D projects," Research Policy, Elsevier, vol. 46(1), pages 305-315.
    3. Halkos, George & Tzeremes, Nickolaos, 2011. "The effect of national culture on countries’ innovation efficiency," MPRA Paper 30100, University Library of Munich, Germany.
    4. Liu, Hui-hui & Yang, Guo-liang & Liu, Xiao-xiao & Song, Yao-yao, 2020. "R&D performance assessment of industrial enterprises in China: A two-stage DEA approach," Socio-Economic Planning Sciences, Elsevier, vol. 71(C).
    5. Vassilis Kanellopoulos & Kostas Tsekouras, 2023. "Innovation efficiency and firm performance in a benchmarking context," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 44(1), pages 137-151, January.
    6. Qazi, Ahmar Qasim & Zhao, Yulin, 2013. "Indigenous R&D Effectiveness and Technology Transfer on Productivity Growth: Evidence from the Hi-Tech Industry of China," MPRA Paper 46589, University Library of Munich, Germany.
    7. Jung Ho Park & Kwangsoo Shin, 2018. "Efficiency of Government-Sponsored R&D Projects: A Metafrontier DEA Approach," Sustainability, MDPI, vol. 10(7), pages 1-17, July.
    8. Wang, Qunwei & Hang, Ye & Sun, Licheng & Zhao, Zengyao, 2016. "Two-stage innovation efficiency of new energy enterprises in China: A non-radial DEA approach," Technological Forecasting and Social Change, Elsevier, vol. 112(C), pages 254-261.
    9. Duk Hee Lee & Il Won Seo & Ho Chull Choe & Hee Dae Kim, 2012. "Collaboration network patterns and research performance: the case of Korean public research institutions," Scientometrics, Springer;Akadémiai Kiadó, vol. 91(3), pages 925-942, June.
    10. Yongqi Feng & Haolin Zhang & Yung-ho Chiu & Tzu-Han Chang, 2021. "Innovation efficiency and the impact of the institutional quality: a cross-country analysis using the two-stage meta-frontier dynamic network DEA model," Scientometrics, Springer;Akadémiai Kiadó, vol. 126(4), pages 3091-3129, April.
    11. Yang, Shang-Ho & Burdine, Kenneth H. & Hu, Wu-Yueh, 2016. "An Alternative Approach to Estimate the Economic Loss of Porcine Epidemic Diarrhea (PED) via Data Envelopment Analysis: The Case in Taiwan," 2016 Annual Meeting, July 31-August 2, Boston, Massachusetts 235574, Agricultural and Applied Economics Association.
    12. Liu, John S. & Lu, Wen-Min, 2010. "DEA and ranking with the network-based approach: a case of R&D performance," Omega, Elsevier, vol. 38(6), pages 453-464, December.
    13. Ricardo F. Díaz & Blanca Sanchez-Robles, 2020. "Non-Parametric Analysis of Efficiency: An Application to the Pharmaceutical Industry," Mathematics, MDPI, vol. 8(9), pages 1-27, September.
    14. Xiangyu Guo & Canhui Deng & Dan Wang & Xu Du & Jiali Li & Bowen Wan, 2021. "International Comparison of the Efficiency of Agricultural Science, Technology, and Innovation: A Case Study of G20 Countries," Sustainability, MDPI, vol. 13(5), pages 1-16, March.
    15. Ibrahim Alnafrah, 2021. "Efficiency evaluation of BRICS’s national innovation systems based on bias-corrected network data envelopment analysis," Journal of Innovation and Entrepreneurship, Springer, vol. 10(1), pages 1-28, December.
    16. Bresciani, Stefano & Puertas, Rosa & Ferraris, Alberto & Santoro, Gabriele, 2021. "Innovation, environmental sustainability and economic development: DEA-Bootstrap and multilevel analysis to compare two regions," Technological Forecasting and Social Change, Elsevier, vol. 172(C).
    17. Varun Mahajan & D. K. Nauriyal & S. P. Singh, 2020. "Domestic market competitiveness of Indian drug and pharmaceutical industry," Review of Managerial Science, Springer, vol. 14(3), pages 519-559, June.
    18. Svetlana V. Ratner & Svetlana A. Balashova & Andrey V. Lychev, 2022. "The Efficiency of National Innovation Systems in Post-Soviet Countries: DEA-Based Approach," Mathematics, MDPI, vol. 10(19), pages 1-23, October.
    19. André Klevenhusen & Jonas Coelho & Leo Warszawski & Jorge Moreira & Peter Wanke & João J. Ferreira, 2021. "Innovation Efficiency in OECD Countries: a Non-parametric Approach," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 12(3), pages 1064-1078, September.
    20. Jianping Liu & Kai Lu & Shixiong Cheng, 2018. "International R&D Spillovers and Innovation Efficiency," Sustainability, MDPI, vol. 10(11), pages 1-23, October.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:infotm:v:20:y:2019:i:1:d:10.1007_s10799-018-0292-5. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.