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On the gap between reality and registration: a business event analysis classification framework

Author

Listed:
  • Seppe K. L. M. vanden Broucke

    (KU Leuven)

  • Filip Caron

    (KU Leuven)

  • Jasmien Lismont

    (KU Leuven)

  • Jan Vanthienen

    (KU Leuven)

  • Bart Baesens

    (KU Leuven)

Abstract

This paper presents a business event analysis classification framework, based on five business criteria. As a result, we are able to distinguish thirteen event types distributed over four categories, i.e. truthful, invisible, false and unobserved events. Currently, several of these event types are not commonly dealt with in business process management (BPM) and analytics (BPA) research. Based on the proposed framework we situate the different BPM and BPA research areas and indicate the potential issues for each field. A business case is elaborated to demonstrate the relevance of the event classification framework.

Suggested Citation

  • Seppe K. L. M. vanden Broucke & Filip Caron & Jasmien Lismont & Jan Vanthienen & Bart Baesens, 2016. "On the gap between reality and registration: a business event analysis classification framework," Information Technology and Management, Springer, vol. 17(4), pages 393-410, December.
    • Handle: RePEc:spr:infotm:v:17:y:2016:i:4:d:10.1007_s10799-016-0262-8
    DOI: 10.1007/s10799-016-0262-8
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    References listed on IDEAS

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    1. Michael Mühlen & Robert Shapiro, 2010. "Business Process Analytics," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 2, pages 137-157, Springer.
    2. Hans Buhl & Maximilian Röglinger & Stefan Stöckl & Kathrin Braunwarth, 2011. "Value Orientation in Process Management," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 3(3), pages 163-172, June.
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    Cited by:

    1. Alicia Martin-Navarro & Maria Paula Lechuga Sancho & Jose Aurelio Medina-Garrido, 2023. "BPMS for management: a systematic literature review," Papers 2312.00442, arXiv.org.

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