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Agent-mediated knowledge sharing for intelligent services management

Author

Listed:
  • Michael F. Nowlan

    (Georgetown University)

  • M. Brian Blake

    (Georgetown University)

Abstract

For service-oriented architectures that span multiple businesses, organizations must transfer information back-and-forth about their available services. Because of the potential large volume, it is unreasonable and impractical to expect human practitioners to handle the scale of interactions desired and/or required on a continual basis. Intelligent agents offer the adaptability and flexibility to handle the knowledge transfer that must occur in order to share service offerings. Effectively transferring service-oriented information in this domain requires autonomous systems that adapt to heterogeneous environments. This work introduces an architecture and specialized communication procedures designed for this sort of knowledge sharing environment. We show that these procedures perform reasonably when evaluated with current agent communication technologies.

Suggested Citation

  • Michael F. Nowlan & M. Brian Blake, 2007. "Agent-mediated knowledge sharing for intelligent services management," Information Systems Frontiers, Springer, vol. 9(4), pages 411-421, September.
    • Handle: RePEc:spr:infosf:v:9:y:2007:i:4:d:10.1007_s10796-007-9043-6
    DOI: 10.1007/s10796-007-9043-6
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    References listed on IDEAS

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    1. ,, 2001. "Problems And Solutions," Econometric Theory, Cambridge University Press, vol. 17(6), pages 1157-1160, December.
    2. ,, 2001. "Problems And Solutions," Econometric Theory, Cambridge University Press, vol. 17(5), pages 1025-1031, October.
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    Cited by:

    1. Chulhwan Chris Bang, 2015. "Information systems frontiers: Keyword analysis and classification," Information Systems Frontiers, Springer, vol. 17(1), pages 217-237, February.

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