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How business process reengineering affects information technology investment and employee performance under different performance measurement

Author

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  • Shaio Yan Huang

    (National Chung Cheng University)

  • Chao-Hsiung Lee

    (National Chung Hsing University)

  • An-An Chiu

    (National Chung Cheng University)

  • David C. Yen

    (SUNY College at Oneonta)

Abstract

Business Process Reengineering (BPR) is an approach for business process transformation and unconstrained reshaping of all business processes. This study examines the impact of BPR on information technology (IT) investment and employee performance. In this study, it is considered to be likely that employee performance will be improved by performance measurement, and thus, we intend to set up a performance measurement process which is similar to the employee’s goal setting. To this end, this study examines the relationship existed between performance measurement and performance. The obtained results show a positive relation existing between IT and BPR implementation, and employee performance and BPR implementation. Moreover, the empirical result supports that performance measurement associated with cost reduction and lead time shortening in the internal processes and quality improvement in the external processes can improve the performance.

Suggested Citation

  • Shaio Yan Huang & Chao-Hsiung Lee & An-An Chiu & David C. Yen, 2015. "How business process reengineering affects information technology investment and employee performance under different performance measurement," Information Systems Frontiers, Springer, vol. 17(5), pages 1133-1144, October.
    • Handle: RePEc:spr:infosf:v:17:y:2015:i:5:d:10.1007_s10796-014-9487-4
    DOI: 10.1007/s10796-014-9487-4
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    References listed on IDEAS

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    Cited by:

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    2. Tung-Hsien Wu & Shi-Ming Huang & Shaio Yan Huang & David C. Yen, 2017. "The effect of competencies, team problem-solving ability, and computer audit activity on internal audit performance," Information Systems Frontiers, Springer, vol. 19(5), pages 1133-1148, October.
    3. Branislav Micieta & Honorata Howaniec & Vladimíra Binasova & Marta Kasajova & Miroslav Fusko, 2021. "Increasing Work Efficiency in a Manufacturing Setting Using Gemba Walk," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 4), pages 601-620.
    4. Tung-Hsien Wu & Shi-Ming Huang & Shaio Yan Huang & David C. Yen, 0. "The effect of competencies, team problem-solving ability, and computer audit activity on internal audit performance," Information Systems Frontiers, Springer, vol. 0, pages 1-16.
    5. Sovianur Kure & Muhammad Basir-Cyio & Bakri Hasanuddin, 2021. "The Effect of Organizational Commitment, Competence, and Information Technology on the Performance of Regional Apparatus Organizations (OPD) of the Tojo Una-Una Regency Government and Their Impact on ," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 5(10), pages 408-420, October.

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