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Strategic choices of inter-organizational information systems: A network perspective

Author

Listed:
  • Daning Hu

    (City University of Hong Kong)

  • Sherry X. Sun

    (City University of Hong Kong)

  • J. Leon Zhao

    (City University of Hong Kong)

  • Xinlei Zhao

    (University of Arizona)

Abstract

As cooperation in a networked manner increases via various inter-organizational information systems (IOISs), it is important to choose appropriate IOISs for different types of organizations in the network environment. In this study, we analyzed customer-supplier relationships among organizations in five industries using social network analysis (SNA) methods and empirical data, aiming to help organizations strategically choose appropriate IOISs. Three types of customer-supplier networks were identified based on the network centralization comparison rate: customer-centric, supplier-centric and balanced networks. Based on the empirical findings in our analysis, we then propose strategies about how to choose appropriate IOISs for the firms in these networks and discuss the pros and cons of the choices. To the best of our knowledge, this is the first empirical research that applied SNA methods to study customer-supplier networks in the context of inter-organizational information systems.

Suggested Citation

  • Daning Hu & Sherry X. Sun & J. Leon Zhao & Xinlei Zhao, 2011. "Strategic choices of inter-organizational information systems: A network perspective," Information Systems Frontiers, Springer, vol. 13(5), pages 681-692, November.
    • Handle: RePEc:spr:infosf:v:13:y:2011:i:5:d:10.1007_s10796-010-9245-1
    DOI: 10.1007/s10796-010-9245-1
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    References listed on IDEAS

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    1. Vivek Choudhury, 1997. "Strategic Choices in the Development of Interorganizational Information Systems," Information Systems Research, INFORMS, vol. 8(1), pages 1-24, March.
    2. McFadden, Daniel, 1980. "Econometric Models for Probabilistic Choice among Products," The Journal of Business, University of Chicago Press, vol. 53(3), pages 13-29, July.
    3. M. Bensaou, 1997. "Interorganizational Cooperation: The Role of Information Technology an Empirical Comparison of U.S. and Japanese Supplier Relations," Information Systems Research, INFORMS, vol. 8(2), pages 107-124, June.
    4. Christine M. Beckman & Pamela R. Haunschild & Damon J. Phillips, 2004. "Friends or Strangers? Firm-Specific Uncertainty, Market Uncertainty, and Network Partner Selection," Organization Science, INFORMS, vol. 15(3), pages 259-275, June.
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    Cited by:

    1. Chulhwan Chris Bang, 2015. "Information systems frontiers: Keyword analysis and classification," Information Systems Frontiers, Springer, vol. 17(1), pages 217-237, February.
    2. Gürdal Ertek & Gül Tokdemir & Mete Sevinç & Murat Mustafa Tunç, 2017. "New knowledge in strategic management through visually mining semantic networks," Information Systems Frontiers, Springer, vol. 19(1), pages 165-185, February.

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