Examining the influence of service quality and secondary influence on the behavioural intention to change internet service provider
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DOI: 10.1007/s10796-008-9074-7
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References listed on IDEAS
- McKnight, Lee W & Leida, Brett, 1998. "Internet telephony: Costs, pricing, and policy," Telecommunications Policy, Elsevier, vol. 22(7), pages 555-569, August.
- Mason, Robin, 1998. "Internet telephony and the international accounting rate system," Telecommunications Policy, Elsevier, vol. 22(11), pages 931-944, December.
- Cawley, Richard A, 1997. "Internet, lies and telephony," Telecommunications Policy, Elsevier, vol. 21(6), pages 513-532, July.
- William H. DeLone & Ephraim R. McLean, 1992. "Information Systems Success: The Quest for the Dependent Variable," Information Systems Research, INFORMS, vol. 3(1), pages 60-95, March.
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Cited by:
- Junzhao Ma & Qingyi Huang, 2015. "Does better Internet access lead to more adoption? A new empirical study using household relocation," Information Systems Frontiers, Springer, vol. 17(5), pages 1097-1110, October.
- Nripendra P. Rana & Yogesh K. Dwivedi & Michael D. Williams, 2015. "A meta-analysis of existing research on citizen adoption of e-government," Information Systems Frontiers, Springer, vol. 17(3), pages 547-563, June.
- Nripendra P. Rana & Yogesh K. Dwivedi & Michael D. Williams & Vishanth Weerakkody, 2015. "Investigating success of an e-government initiative: Validation of an integrated IS success model," Information Systems Frontiers, Springer, vol. 17(1), pages 127-142, February.
- Wang, Wei-Tsong & Ou, Wei-Ming & Chen, Wen-Yin, 2019. "The impact of inertia and user satisfaction on the continuance intentions to use mobile communication applications: A mobile service quality perspective," International Journal of Information Management, Elsevier, vol. 44(C), pages 178-193.
- Chulhwan Chris Bang, 2015. "Information systems frontiers: Keyword analysis and classification," Information Systems Frontiers, Springer, vol. 17(1), pages 217-237, February.
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Keywords
Behavioural intention to change internet service provider; Broadband; Secondary influence; Service quality; Adoption; ICT;All these keywords.
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