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Managing cooperation in e-business systems

Author

Listed:
  • Pradeep Ray

    (University of New South Wales)

  • Lundy Lewis

    (Southern New Hampshire University)

Abstract

E-Business management involves monitoring and controlling all forms of business transactions conducted over the Internet, extranets, and related communications technologies and services. As such, it includes the management of networks, systems, and software applications. E-Business management is beginning to depend increasingly on knowledge of the cooperative aspects of partners in a business chain and the cooperative aspects of stake-holders in e-business operations. The study of cooperation offers many opportunities to apply social network analyses to derive software solutions for the management of e-business. This article provides a methodology and case study that recognises the dimension of cooperation among a multiplicity of organisations, coined “Awareness-based Cooperative Management.” It is aimed towards the design or re-engineering of effective e-business management systems, where the key concept involves the degree of awareness held by e-business stake-holders. Awareness is defined in terms of stake-holder interactions and artefacts used in those interactions such as buyer specifications, requests for proposals, offers, service level agreements, and the like. Since awareness is an indispensable, albeit an inherently vague concept, we cast it and reason about it with the apparatus of fuzzy logic.

Suggested Citation

  • Pradeep Ray & Lundy Lewis, 2009. "Managing cooperation in e-business systems," Information Systems Frontiers, Springer, vol. 11(2), pages 181-188, April.
    • Handle: RePEc:spr:infosf:v:11:y:2009:i:2:d:10.1007_s10796-008-9095-2
    DOI: 10.1007/s10796-008-9095-2
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    References listed on IDEAS

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    1. Jen-Hsiang Chen & Kuo-Ming Chao & Nick Godwin & Von-Wun Soo, 2005. "Combining Cooperative and Non-Cooperative Automated Negotiations," Information Systems Frontiers, Springer, vol. 7(4), pages 391-404, December.
    2. Anders I. MØrch & Silje Jondahl & Jan A. Dolonen, 2005. "Supporting Conceptual Awareness with Pedagogical Agents," Information Systems Frontiers, Springer, vol. 7(1), pages 39-53, February.
    3. Ernesto Montaldo & Roberto Sacile & Antonio Boccalatte, 2003. "Enhancing Workflow Management in the Manufacturing Information System of a Small-Medium Enterprise: An Agent-Based Approach," Information Systems Frontiers, Springer, vol. 5(2), pages 195-205, April.
    4. Pradeep Ray & Seyed A. Shahrestani & Farhad Daneshgar, 2005. "The Role of Fuzzy Awareness Modelling in Cooperative Management," Information Systems Frontiers, Springer, vol. 7(3), pages 299-316, July.
    5. Yinsheng Li & Xiaohua Lu & Kuo-Ming Chao & Ying Huang & Muhammad Younas, 2006. "The realization of service-oriented e-Marketplaces," Information Systems Frontiers, Springer, vol. 8(4), pages 307-319, September.
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    Cited by:

    1. Francesco P. Appio & Mario G. C. A. Cimino & Alessandro Lazzeri & Antonella Martini & Gigliola Vaglini, 2018. "Fostering distributed business logic in Open Collaborative Networks: an integrated approach based on semantic and swarm coordination," Information Systems Frontiers, Springer, vol. 20(3), pages 589-616, June.
    2. Chulhwan Chris Bang, 2015. "Information systems frontiers: Keyword analysis and classification," Information Systems Frontiers, Springer, vol. 17(1), pages 217-237, February.

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